My computer won't turn off

[Birds]

Ok. I have a big problem here. I built my own computer and now I got it up and running. I install windows 98. Everything is fine. I install the drivers for my matrox g400 max dual head and the computer won't restart anymore. I will restart and then I will either get a blue screen error or it will just go black and freeze. Any ideas?

Birds

[Brian R.]

You must provide additional information about your computer system.

[Birds]

ok...Here are my specs.

Case - Cool Tornado 2000

Motherboard - ASUS K7V

Processor - Athlon 700 mhz

RAM - Muskin PC133 256 MB

CD/CDR - ASUS CD-S500, Plextor 8x4x32

Disk Drives - Sony 1.44 MB Floppy

Hard Drive - IBM 27.3 GB DPTA-372730

Video Card - Matrox G400 Max, Rainbow Runner Upgrade

Sound Card - Sound Blaster Live Platinum

Speakers - Desktop Theater 5.1 DDT2500 Digital

Monitor - Gateway EV900 (19")

Periferals - IBM Rapid Access II Keyboard, Kensington TurboBall USB

Software - Windows 98 Second Edition


Any ideas now?

[Greebe]

We need your entire IRQ list also to answer this.

[paulcs]

Are you using the PowerDesk 5.X drivers. These have compatibility issues with many VIA chipsets. You should be using:

PowerDesk 5.41: They're getting a little old, and they aren't as fast as the newer drivers, but they'll be compatible with your Rainbow Runner.

PowerDesk 6.01 Beta: Good compatibility with non-Intel chipsets, pretty darn fast, but I don't think they have been OK'd for Rainbow Runner use, so there might be some issues with Video Tools.

Paul
paulcs@flashcom.net

[Helevitia]

I've seen this kind of problem when you have real mode drivers conflicting with your vxd drivers. If you have any real mode drivers in your autoexec,bat and config.sys, REM them out and start again. But then again, you sya it's after loading your g400 drivers so that's probably not it. Just thinking out loud. Probably a address conflict or as everyone else is saying an IRQ prob. Can you boot into safe mode? If you can, go to your G400 in 'device manager and see if you have any conflicts.

Dave

[Birds]

Ok... I changed a few things around...i tried the newest drivers that weren't betas...didn't work..then i went to do the 5.41 drivers and had to use the utility to uninstall them but it had to restart and that is my problem...the stupid computer won't restart...it just freezes...and now when it starts it hasn't loaded yet...That didn't work. Now. You guys are saying it is an IRQ conflict. I am not sure what information you guys need to know but i will list what my mobo manual says about irqs.

IRQ Priority Function
0 1 System Timer
1 2 Keyboard Controller
2 N/A Programmable Interrupt
3* 11 COM1
4* 12 COM2
5* 13
6 14 Floppy Controller
7* 15 LPT1
8 3 System CMOS/ REal Time Clock
9* 4 ACPI Mode when enabled
10* 5 IRQ Holder for PCI Steering
11* 6 IRQ Holder for PCI Steering
12* 7 PS/2 Mouse Port
13 8 Numeric Data Processor
14* 9 Primary IDE
15* 10 Secondary IDE

* These IRQs are usually available for ISA or PCI devices.

Interrupt Request Table

PCI Slot INT-A INT-B INT-C INT-D
1 X
2 X
3 X
4 X
5 X
AGP X
Onboard USB X
Onboard AC'97/MC'97 codec/AMR
X


Ok. I hope that makes sense. Here is a chart in what i have where

PCI 1 - nothing
PCI 2 - SBLive
PCI 3 - Rainbow Runner
PCI 4 - Nothing
PCI 5 - Nothing
AGP - Matrox
USB - Trackball
AMR - nothing


That is all the information i can give you guys. If you have any ideas please let me know. I am pretty sure I am gonna have to start by reformatting again. Thanks for everyone's help.

Birds

[Birds]

alright...so i just noticed that didn't come out right so i made it into an html table. Here it is in an easy to read format.

<TABLE>
<TR>
<TD>IRQ</TD>
<TD>Priority</TD>
<TD>Standard Function</TD>
</TR>
<TR>
<TD>0</TD>
<TD>1</TD>
<TD>System Timer</TD>
</TR>
<TR>
<TD>1</TD>
<TD>2</TD>
<TD>Keyboard Controller</TD>
</TR>
<TR>
<TD>2</TD>
<TD>N/A</TD>
<TD>Programmable Interrupt</TD>
</TR>
<TR>
<TD>3*</TD>
<TD>11</TD>
<TD>COM1</TD>
</TR>
<TR>
<TD>4*</TD>
<TD>12</TD>
<TD>COM2</TD>
</TR>
<TR>
<TD>5*</TD>
<TD>13</TD>
<TD></TD>
</TR>
<TR>
<TD>6</TD>
<TD>14</TD>
<TD>Floppy Disk Controller</TD>
</TR>
<TR>
<TD>7*</TD>
<TD>15</TD>
<TD>LPT1</TD>
</TR>
<TR>
<TD>8</TD>
<TD>3</TD>
<TD>System CMOS/Real Time Clock</TD>
</TR>
<TR>
<TD>9*</TD>
<TD>4</TD>
<TD>ACPI Mode when Enabled</TD>
</TR>
<TR>
<TD>10*</TD>
<TD>5</TD>
<TD>IRQ Holder for PCI Steering</TD>
</TR>
<TR>
<TD>11*</TD>
<TD>6</TD>
<TD>IRQ Holder for PCI Steering</TD>
</TR>
<TR>
<TD>12*</TD>
<TD>7</TD>
<TD>PS/2 Compatible Mouse Port</TD>
</TR>
<TR>
<TD>13</TD>
<TD>8</TD>
<TD>Numeric Data Processor</TD>
</TR>
<TR>
<TD>14*</TD>
<TD>9</TD>
<TD>Primary IDE Channel</TD>
</TR>
<TR>
<TD width="50">15*</TD>
<TD width="90">10</TD>
<TD>Primary IDE Channel</TD>
</TR>
</TABLE>


Interrupt Request Table

<TABLE>
<TR>
<TD>PCI Slot</TD>
<TD>INT-A</TD>
<TD>INT-B</TD>
<TD>INT-C</TD>
<TD>INT-D</TD>
</TR>
<TR>
<TD>1</TD>
<TD>X</TD>
<TD></TD>
<TD></TD>
<TD></TD>
</TR>
<TR>
<TD>2</TD>
<TD></TD>
<TD>X</TD>
<TD></TD>
<TD></TD>
</TR>
<TR>
<TD>3</TD>
<TD></TD>
<TD></TD>
<TD>X</TD>
<TD></TD>
</TR>
<TR>
<TD>4</TD>
<TD></TD>
<TD></TD>
<TD></TD>
<TD>X</TD>
</TR>
<TR>
<TD>5</TD>
<TD></TD>
<TD></TD>
<TD></TD>
<TD>X</TD>
</TR>
<TR>
<TD>AGP</TD>
<TD>X</TD>
<TD></TD>
<TD></TD>
<TD></TD>
</TR>
<TR>
<TD>Onboard USB controller</TD>
<TD></TD>
<TD></TD>
<TD></TD>
<TD>X</TD>
</TR>
<TR>
<TD>Onboard AC'97/MC'97 codec/AMR</TD>
<TD></TD>
<TD></TD>
<TD>X</TD>
<TD></TD>
</TR>
</TABLE>
What I have Where


<TABLE>
<TR>
<TD width=90>Slot</TD>
<TD>Contets</TD>
</TR>
<TR>
<TD>PCI 1</TD>
<TD>Nothing</TD>
</TR>
<TR>
<TD>PCI 2</TD>
<TD>SBLive</TD>
</TR>
<TR>
<TD>PCI 3</TD>
<TD>Rainbow Runner</TD>
</TR>
<TR>
<TD>PCI 4</TD>
<TD>Nothing</TD>
</TR>
<TR>
<TD>PCI 5</TD>
<TD>Nothing</TD>
</TR>
<TR>
<TD>AGP</TD>
<TD>Matrox Millenium G400 Max</TD>
</TR>
<TR>
<TD>USB </TD>
<TD>Trackball</TD>
</TR>
<TR>
<TD>AMR</TD>
<TD>Nothing</TD>
</TR>
</TABLE>

[Helevitia]

Looks like you don't have an IRQ assigned to your vid card. That may very well be your problem. force an IRQ to your vid card and try again.

Dave

[arbymo]

The Matrox card should have an IRQ of it's own .. goto the BIOS and set Assign IRQ for VGA.
If u did that and still no IRQ in Windows .. then something's wrong with ur windows installation ..
When ur PC boots up it gives u a table with PCI and AGP and PnP devices and wat resources they r taking .
prsee break after booting and check the IRQ table.
good luck.

[HollyBerri]

No, I think we're making a mistake here.

What Birds gave us is (as he said above), something from his motherboard manual, which has nothing to do with the actual IRQ assignments in his PC as configured.

Birds, read I want to show you my IRQs!!! in the FAQ Files forum, and give us your actual IRQs.

You could also boot into Safe Mode and look at the Device Manager there, to see if any of your hardware appears multiple times. Remove anything that appears more than once (by which I mean if a device appears twice, remove both of the devices, not just one). You might also set your Display Adapter to VGA while in Safe Mode, uninstall the Matrox drivers and then boot into regular mode and reinstall them.

Have you installed the Win98SE shutdown supplement? Win98SE is known to have certain problems with shutdown.

Read about it in this thread in the FAQ Archive. Maybe it will help.

Meanwhilst, get us those IRQs, please (and not in HTML )!


------------------
Holly

"And Dr. Dre said.... Nothing, you idiots, Dr. Dre's dead, he's locked in my basement!"

[This message has been edited by HollyBerri (edited 13 August 2000).]

[Birds]

Ok. Thanks so much guys. This is what I am doing. I am starting all over. I have reformatted and windows is installing right now. Thanks for the message explaining how to get the IRQs. I will get them to you as soon as this finishes installing.

Birds

[Birds]

Ok, here is my IRQ list. I am open for suggestions! Thanks again.

0 System timer
1 Standard 101/102-Key or Microsoft Natural Keyboard
2 Programmable interrupt controller
3 Communications Port (COM2)
4 Communications Port (COM1)
5 VIA Tech 3038 PCI to USB Universal Host Controller
5 VIA Tech 3038 PCI to USB Universal Host Controller
5 ACPI IRQ Holder for PCI IRQ Steering
6 Standard Floppy Disk Controller
7 ECP Printer Port (LPT1)
8 System CMOS/real time clock
9 SCI IRQ used by ACPI bus
10 (free)
11 Standard PCI Graphics Adapter (VGA)
11 ACPI IRQ Holder for PCI IRQ Steering
12 ACPI IRQ Holder for PCI IRQ Steering
13 Numeric data processor
14 Primary IDE controller (dual fifo)
14 VIA Bus Master PCI IDE Controller
15 Secondary IDE controller (dual fifo)
15 VIA Bus Master PCI IDE Controller

Thanks,
Birds

[Rags]

I see you don't have the drivers installed for your G400, go to Matrox's website and download the latest drivers and try again.

Rags



------------------
Partnership for an idiot free America

[Birds]

Ok...i installed the drivers...and then i restarted. The Windows 98 loading screen came up and then it went black showed my mouse as an hour glass and froze. I pressed the reset button and then I ran safe mode. I restarted and it shut down fine and it then loaded fine. I saved my IRQ list and then went to move it onto a disk and got a blue screen error. Did it again. Same thing. Now anything I click on or do I get a blue screen. I can't show you my irq list now but the video card is in slot 11. Everything else is the same as above. Any more suggestions? Thanks guys.