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Installed new 5.33 Win2K drivers and now my computer won't boot up - Please help!!
Hello, I have a Matrox G200-TV on Monitor #1, and a Voodoo3 on Monitor #2 in a Windows 2000 Professional (SP-1) setup. The other day i upgraded to the new 5.33 drivers that were on this site.
I'm going around and around with a MS tech support guy, and I was hoping to get your advice. My computer has had problems in the past hanging on the mup.sys file on boot-up. but it would always hang in the same spot, never would it even get to the point to send my Matrox monitor (#1) a signal....
It booted into Safe Mode OK, but still hung when booting up normally. It
hangs at a weird place. As I have stated before, I have a dual monitor
setup. Monitor #2 is the one that displays all the information during
boot-up (Monitor #1 has no signal). When the system is done loading all
the drivers (The blue bar at the bottom of the white MS Windows 2000
Professional has reached the end signaling it is done), monitor #1 will
turn on (and there is a blue screen where it starts to prepare the network
connections and automatically logs me in as administrator).
I updated the drivers (from Matrox) for Monitor #1 about a week ago, and
it *could* be that I have not restarted my computer since then, I'm not
sure. And since only Monitor #2 (the one that I did not update the
drivers too) is the only one used in Safe Mode, maybe something is up with
Monitor #1? I have never had a problem with any of the video drivers
though.
NOTE: When trying to boot into Safe Mode a 2nd time, I was UNABLE to get
into Safe Mode again. This time it hung on:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System 32\DRIVERS\viaagp.sys
It seems that I have never been able to boot into safe mode twice
successfully. In order to boot into Safe Mode a second time, it seems (in
the past) that I have to recopy over a mup.sys file in order to get back
into Safe Mode a 2nd time...
hope you guys can give some suggestions.
thanks!
I'm going around and around with a MS tech support guy, and I was hoping to get your advice. My computer has had problems in the past hanging on the mup.sys file on boot-up. but it would always hang in the same spot, never would it even get to the point to send my Matrox monitor (#1) a signal....
It booted into Safe Mode OK, but still hung when booting up normally. It
hangs at a weird place. As I have stated before, I have a dual monitor
setup. Monitor #2 is the one that displays all the information during
boot-up (Monitor #1 has no signal). When the system is done loading all
the drivers (The blue bar at the bottom of the white MS Windows 2000
Professional has reached the end signaling it is done), monitor #1 will
turn on (and there is a blue screen where it starts to prepare the network
connections and automatically logs me in as administrator).
I updated the drivers (from Matrox) for Monitor #1 about a week ago, and
it *could* be that I have not restarted my computer since then, I'm not
sure. And since only Monitor #2 (the one that I did not update the
drivers too) is the only one used in Safe Mode, maybe something is up with
Monitor #1? I have never had a problem with any of the video drivers
though.
NOTE: When trying to boot into Safe Mode a 2nd time, I was UNABLE to get
into Safe Mode again. This time it hung on:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System 32\DRIVERS\viaagp.sys
It seems that I have never been able to boot into safe mode twice
successfully. In order to boot into Safe Mode a second time, it seems (in
the past) that I have to recopy over a mup.sys file in order to get back
into Safe Mode a 2nd time...
hope you guys can give some suggestions.
thanks!