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Clearly, these idiots need a close anal encounter with a cattle prod 
IEEE Spectrum....
IEEE Spectrum....
Georgia Tax Refund: Now You Have It, Now You Don't
Last week, on the 20th of January, some 30,000 taxpayers of the state of Georgia were a bit happier after receiving $12 million in tax refunds via direct deposit from the Georgia Department of Revenue.
Not long afterwards, however, those same taxpayers were complaining that the refunds had mysteriously vanished from their bank accounts, and no one seemed to be able to tell them why.
On the 25th of January, the Department of Revenue finally issued a statement that it:
The Department said in another statement it would begin reissuing refunds with the correct amounts by the 27th of January and this process would take seven days to complete.
However, between the initial issuance of the tax refunds and the rescinding of said refunds, many Georgians had already spent part or all of their refund checks. When the stop payment order hit, these folks found that they were being assessed bank over-draft charges for having insufficient funds in their accounts, this story in the Atlanta Journal-Constitution reported.
To say that the affected taxpayers were angry is to understate the situation by a wide mark, especially since the Department of Revenue didn't let anyone know what it was doing. In fact, the Department issued the stop-payment order days before it issued any public notice of what it had done, and only after the press demanded answers about what the heck was going on.
Revenue Commissioner Douglas J. MacGinnitie, who was only appointed on the 18th of January, was quoted in the AJC article as saying:
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Last week, on the 20th of January, some 30,000 taxpayers of the state of Georgia were a bit happier after receiving $12 million in tax refunds via direct deposit from the Georgia Department of Revenue.
Not long afterwards, however, those same taxpayers were complaining that the refunds had mysteriously vanished from their bank accounts, and no one seemed to be able to tell them why.
On the 25th of January, the Department of Revenue finally issued a statement that it:
... became aware of a computer system error in the calculation of refunds. To ensure that correct payments were made to taxpayers, the Department issued a 'stop payment' on those refunds. Due to the computer error, any funds deposited with a taxpayer were rescinded and returned to the Department.
However, between the initial issuance of the tax refunds and the rescinding of said refunds, many Georgians had already spent part or all of their refund checks. When the stop payment order hit, these folks found that they were being assessed bank over-draft charges for having insufficient funds in their accounts, this story in the Atlanta Journal-Constitution reported.
To say that the affected taxpayers were angry is to understate the situation by a wide mark, especially since the Department of Revenue didn't let anyone know what it was doing. In fact, the Department issued the stop-payment order days before it issued any public notice of what it had done, and only after the press demanded answers about what the heck was going on.
Revenue Commissioner Douglas J. MacGinnitie, who was only appointed on the 18th of January, was quoted in the AJC article as saying:
Clearly, we need to work to make the Department of Revenue more customer-focused.
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