Windows 2000 won't shutdown

[Flying dutchman]

I've received my new motherboard this week and started installing Windows 2000.

After installation of my Marvel G200 and the "official" drivers, Windows 2000 won't shutdown anymore. At least it doesn't shutdown the power supply properly, and I'm left with a black screen with a white cursor.

My hardware: Asus CUSL2-C board, Marvel G200, SP-64 PCI, Accton Cheetah network card. Latest drivers for everything, including chipset and IDE.

Does anybody know a workaround?

[BrianP]

Is your harddrive formatted as NTFS? It probably should be.

If not (FAT32), when you restart after hitting the Power button or rebooting after it tries to shut down, does the scandisk info pop up? That would indicate an incomplete shutdown. If it doesn't show up, Win2000 was happy with the shutdown. That would be a little disconcerting, but maybe not a huge problem.

[BrianP]

Oh-- one other thing. I've found that with dual-booting, Win2000 will NOT shut down the power supply on shutdown.

On one of my machines I have Win98 on C: and Win2000 on D: ... and while Win98 powers off on shutdown, Win2000 does not. Might be a motherboard thing, who knows.

[Flying dutchman]

My partition is NTFS and covers the whole disk. No dual-booting, I use plastic disk caddies for multiple hard drives.

The motherboard is absolutely the best I've ever set eyes on, I'm VERY impressed by it. Tremendously stable and doesn't buckle under high PCI loads. The shutdown problem started after I de-installed and re-installed Matrox videotools.

[Andy W]

Do you have SP2 installed

I had a similar problem before SP2

Also did the OS instal in ACPI mode.

[Flying dutchman]

Hi Andy,

I installed Windows in this sequence:

1 - Start with empty hard drive
2- booted from CD, made it create a single ntfs partition
3- it installed Windows 2000 in ACPI mode (everything on irq 9)
4- I installed SP-2 and motherboard drivers. Rebooted each time.
5- I installed Matrox driver. Rebooted.
6- I installed videotools. Rebooted.

So far, everything OK. Videotools works. PC powers down ok.

7- I created user account "arthur" with admin privileges

8- I logged in as "Arthur" and installed my apps

So far, everything OK. No problem.

9- I noticed that Videotools shortcut is not present under this account. So I Copied the local settings (start menu directory) of the account "administrator" into the directory of account "Arthur".

10- Videotools complains about "can't initialize Matrox hardware"

11- I re-installed Videotools under Account "Arthur"

12 Videotools works, but PC won't power down anymore.

[Andy W]

I'm

Guessing a bit here but I think it's a permissions problem

Video tools stink in thier handling of permissions and can only run from the User installing the app

What I thinks happened is that as you installed first as administrator then as Arthur some Dll's etc still belong to administrator so when arthur try's to inload them for shut down they don't release therfore windows sits there waiting for them.

Solution (maybe)

logon as administrator
run the matrox uninstall tool
reboot
logon as arthur
run the matrox uninstall tool
reboot
logon as arthur install 5.39 display drivers
reboot
logon as arthur instool vid tools (leaked for yuy2)
check shutdown

hopefully this will cure it.

PS don't forget any chipset drivers needed re-install SP2 to be safe.

Don't you just love Microsoft were else could you get so many reboots in for such an easy job.