RMA Marvel Problems

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • surfboy500
    mini MURCer
    • Oct 1999
    • 2

    #1

    RMA Marvel Problems

    I currently have a RMA for a 200Marvel PCI card waiting for 1 month now (since Aug30) with no indication of when I might recieve my replacement card.

    Anyone else esperiencing similar problems and especially if you have knowlege of when the boards will be available.

    Thanks
  • This_Idiot
    Moderator
    • Sep 1999
    • 1318

    #2
    Surfboy,

    Please email me with details of your RMA claim including all dates, contacts with Matrox and correspondence from them.

    I'll chase it up for you

    Cheers

    Chris

    Comment

    • surfboy500
      mini MURCer
      • Oct 1999
      • 2

      #3
      Thanks Idiot.
      I think with your help, Matrox quality service kicked in and I received my replacement card express mail direct from the Matrox Store. A brand new product.

      Thanks Again

      Surfboy

      Comment

      • This_Idiot
        Moderator
        • Sep 1999
        • 1318

        #4
        Glad to have been of help.

        Thanks to Matrox for responding to my request so promptly.

        Comment

        Working...