HDD dead, how do I salvage data?

[rylan]

The tricky thing is usually when you send in a drive thats under warranty, they just throw it out and give you a new one.

[Novdid]

Well they do have this disclaimer on their website:

If you return your drive to Seagate, your original drive will NOT be returned, and all data and software on your drive will be lost. You will be sent a factory repaired replacement drive. If you need the data on your drive, you may want to consider data recovery services.

And those services cost a lot...

http://www.seagate.com/support/service/procedure_drive.html

I'll try the freezer procedure, if it works, hurray! After that I'll RMA it.

[Kurt]

Originally posted by Dilitante1
by an identical drive and swap it out

yes, I was looking for a more "we sell replacement parts" kind of approach however...