windows updates won't install

[gangster]

the updates download but all fail to install. i turned the firewall off and security settings were set to low. i don't think i should have needed to do this as i haven't before but tried it anyway. my 2000 pro box went without a hitch on same isp.

xp home on dell 700m laptop

thx in advance

[KeiFront]

I vaguely recall that someone had the same issue on one of the forums I visit, and it turned out it was a time/date issue, so check your time and date. Also check your event viewer and the "Windows Update.log" file it should be located in your windows folder.

[gangster]

thx!

will try this all once i figure out how to use the event viewer.

what do i do with the log when i view it?

[KeiFront]

You can find the event viewer under the Control Panel -> Administrative Tools -> Event Viewer, just check if you can find any window update related errors or warnings.

[gangster]

thx, i found it.

it says it is a time ssue and furthur checking told me not to block port 123 to allow windows to sync but bypassing my firewall had no effect. im sure i just dont get it, something i haven't had an issue with before.

no success but thx very much for trying!

i will succeed eventually

[Guru]

Does the updates download and not install or are you having problems with the download as well?

[gangster]

downloads fine, just wont install them. windowsupdate.log shows error msg 0x80240020 and 0x800704dd.

[UtwigMU]

Search for error codes on knowledge base and there's troubleshooter that explains what error code means.

I once blocked run DLL as app from accessing net (it was some nonsuggestive name) which prevented windows updates from being installed.

[The PIT]

Apart from cleaning out all your temp files you may need to re-register the windows update services. I can't remember which files you need to registrer via the command line but it's microshafts website. If I was at work I'd send you the batch file I use for this as it's a common problem after viri and spyware infection.

[Kurt]

0x80240020 SUS E NO INTERACTIVE USER interactive user is missing to finish the operation

0x800704DD Error Not Logged On to network

yopu can check others here: http://perso.wanadoo.fr/doc.jm/WU5-ERR.htm

Check that you didn't disable too many user accounts on your PC.

[gangster]

Apart from cleaning out all your temp files you may need to re-register the windows update services. I can't remember which files you need to registrer via the command line but it's microshafts website. If I was at work I'd send you the batch file I use for this as it's a common problem after viri and spyware infection.

if you do run across it plz post as i still cannot fix it, even with microshafts "help".

thx