Pls Help, 2short beeps, one long, no boot

[Bohrn]

Hi all. I get one long beep, 2 short beeps, a pause, followed by 2 lower toned, even length beeps with the second one lower still. It happens when I power up the computer, and when it happens, (regularly now), I get no screen at all, and the monitor light doesn't change from orange to green. I don't have another video card to swap right now, so I can't see if that is it. And I bought my G400 almost 2 years ago, so it's most likely not gonna be in warranty. It could be other things tho, so what do you all think?? Specs are in sig.

Thanx.

[Greebe]

Is it in the slot properly?

[Arsa]

Isn't that the sound you hear when the monitor is not connected?
Or it does happen when there's no graphics card too?

[Bohrn]

Yes it is in the slot, I have pulled it, cleaned the contacts, and put it back in, making sure it is seated. I have done this several times. It is becoming annoying. Without trying a new monitor, processor, motherboard, etc,how do I verify that it is the video card??

I really wanna hold out buying a new video card,as the ones just on the horizon seem tres cool.

Thanx again for the help.

ps, Im replying from work,as I have too much trouble at home.

[Greebe]

You could verify by testing in another machine... and it should be under warranty still... it's 3 years

[Bohrn]

3 years eh? Thanx Greebe How do I go about getting another one??

[Scorpion]

Hi!

The same thing happened to me last week. But I had another graphics card at hand and I verifyed that my G400 MAX is dead .

It is true that they have a 3 year warranty, just contact Matrox Tech Support in Canada and they will transfer you to their RMA Department. Give them your e-mail address and the serial of the card (will usually consist of 3 letters followed by 5 digits). And they will send you a form by e-mail. Fill that and send it back they will e-mail you with an RMA (Return Merchandise Authorisation) number and the return address.

Hope this helps you!

Raj

[Guru]

C.M.I.A.W but if it's the graphichs card the error "beep" should be 1 long beep followed by 2 short ones! Right?

[Bohrn]

oops, my bad, it is one long and 2 short! Good catch, Guru

[Bohrn]

thanx Scorpion, I'll contact them soon. Today and yesterday, all was well, but who knows when it will act up again.

[Bohrn]

just had a thougt, could it be the monitor cable? say a cracked wire or a short in the cable? Will the system boot without the monitor plugged in?

[Greebe]

A cable doesn't need to be connected to the Gcard for the system to be booted.

[Bohrn]

So, then it has to be the Video card with this post code??