How much time does take Matrox RMA Support?

[Gohan]

Hi there, have anybody make experience with the Matrox RMA Support?

I sent my P to Ireland 6 weeks ago.
My G400 MAX was 6 Months (!!!) away.
As a pupil I do not spend 400 € on hardware to only use it one month and recieve it back, if it already to old.

ATM i could only use a damn Radeon 7500. I miss FAA

[Greebe]

You need to complain to rma@matrox.com or call Ireland at 011 353214 325 600

That is unexcusably long.

[Gohan]

Thanks. Matrox tells me they will sent the card this week away to me

[K6-III]

Sweet!!!

Let us know how it goes...

[bibble]

i sent mine on the monday and got it back the following monday -- that was a g400 16mb

[Gohan]

Wohooo~, my P is already here! Thanks at Matrox

[Gospel]

My experience was quite good with the RMA department. I July, I received a bad Parhelia:

Matrox forum thread:

http://forum.matrox.com/mgaforum/Forum9/HTML/009170.html

I sent mine back in and got back in a week. The new card has been working great.

Later,
STeven