Now thats what I call good service

[The PIT]

My ADSL connection dropped off tonight. Repowered the router just in case still no ip. Rang the ISP up and within four rings got a recorded message saying there was a power outage.
Are you listening BT.
An estimated time was given which was beaten by a long way.
I didn't have a snotty technician wasting my time before trotting off after ten minutes to find that the servers were down.
This is what customers want service.

[Kooldino]

:-)

[Ribbit]

Who is your ISP? With service like that you should be mentioning them in big bold letters

[The PIT]

Plusnet.co.uk but there websit eis down.

[RedRed]

but surely there should be some contingencey?

consider

u.tv

(Utv Internet)

(cool domain name too )

double fallover Routers in 2 different cities (Belfast and Dublin)- the only time the service has failed in 2 years has been planned - with emails to users 1 week in advance.

Serious Generator backup too in Belfast.

RedRed