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Apple G4 Nightmare Posted To rec.video.desktop
Some fellow named Bob Steel wrote
the following on the rec.video.desktop
newsgroup:
Steelrs98 <steelrs98@aol.com>
wrote in message
news:20000124173713.03924.00000085@ng-cn1.aol.com...
> I just wanted to warn everyone
> that there are a lot of
> problems with the firewire on
> the G4's with the sawtooth
> board. I bought a 400mhz G4
> for use with final cut pro.
> The firewire ports on the
> computer did not work out of
> the box. I have had two
> services done by apple and
> they are currently doing a third.
> Their policy is to repair not
> replace defective computers.
> The apple tech support is
> atrocious. They keep telling me
> that what I am experiencing is
> "growing pains with a new
> technology." What it means to me
> is that I bought a computer to
> edit a project and instead have
> spent six weeks on hold with apple
> to have them make futile attempts
> at repairs. I have lost work and
> money because of this problem.
> Incidentally, repairs take so long
> in part because the Apple Service
> Center is crammed with G4's with
> firewire probems. If anyone is
> thinking about buying a G4 for
> editing with firewire, I would
> advise them to wait. This is my
> fifth Apple computer and I used
> to swear by Apple, but I will
> never buy another apple product
> and would strongly advise
> anyone I know not to buy one.
> Thank you, Apple, for selling me
> a $2,500 paperweight.
> Bob
the following on the rec.video.desktop
newsgroup:
Steelrs98 <steelrs98@aol.com>
wrote in message
news:20000124173713.03924.00000085@ng-cn1.aol.com...
> I just wanted to warn everyone
> that there are a lot of
> problems with the firewire on
> the G4's with the sawtooth
> board. I bought a 400mhz G4
> for use with final cut pro.
> The firewire ports on the
> computer did not work out of
> the box. I have had two
> services done by apple and
> they are currently doing a third.
> Their policy is to repair not
> replace defective computers.
> The apple tech support is
> atrocious. They keep telling me
> that what I am experiencing is
> "growing pains with a new
> technology." What it means to me
> is that I bought a computer to
> edit a project and instead have
> spent six weeks on hold with apple
> to have them make futile attempts
> at repairs. I have lost work and
> money because of this problem.
> Incidentally, repairs take so long
> in part because the Apple Service
> Center is crammed with G4's with
> firewire probems. If anyone is
> thinking about buying a G4 for
> editing with firewire, I would
> advise them to wait. This is my
> fifth Apple computer and I used
> to swear by Apple, but I will
> never buy another apple product
> and would strongly advise
> anyone I know not to buy one.
> Thank you, Apple, for selling me
> a $2,500 paperweight.
> Bob
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