Where are my buttons?

[Meek]

Hi all experts. I joined the happy Matrox video club by purchasing an RR-G to accompany my G400 (from Matrox on-line). But I am not too happy at the moment. I have installed the thing (finally), ripped away my second SCSI card and sacrificed my ZIP, Scanner and CD-R for a while. I installed the software - naturally I first installed the drivers from CD... which did not work with the 5.52 powerdesk not too surprisingly - then I ran the Matrox uninstall, re-installed 5.41 and 1.52 drivers, but did not get rid of the problem.

Which is: I have no buttons in the PC-VCR to select the video source. Nor does any other button work in that thing. Also, running the quickconnect shows a real bad TV-picture (I have plugged the cable in...). Surprisingly though, video capture from "line in" seems to work with Ulead MediaStudio I got with my firewire card. (Well, I actually did not capture anything, but I at least saw the preview picture). TV channels are not visible there either.

Has anyone ever encountered anything like this? PC-VCR remote really won't let me do anything as I can not press the buttons, as they are not there... Is this a clever software trick that happens when there is something wrong (in hardware)?

Or should I read the manual?

M.

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Athlon500/MSI6167/256M/10GIBM/6GSamsung/18GSCSI IBM/CL2xDVD/RR-G/HPPSPrinter/G400DH32M/DeltaDC995/MX300/ADSPyro1394/AHA2940UW/3comXL100

[Calabuig]

Try to re-install the video tools without uninstall. It works for me!

Hi

[Uwe]

Hi Meek,

this question has been answered here in this forum so many times...

The solution is/was/will ever be to install the VideoTools in the default-directory given by the installation routine.

Bye, Uwe.

[Meek]

Thanks for the replys, guys. I did spend an hour or so (starting with "missing buttons" and ending with all about "RR-G" and "PC-VCR", wonder why it did not seem to find anything relevant) searching this forum's articles, but did not stumble on this one. Sorry about a duplicate question.

Actually I sorted it out myself by going into registry and editing one of the lines that referred to a wrong disk drive.

Well, anyway, the adventure continues, now I am dealing with the "RR-G disguised as flat panel add-on", and I know there are answers to that one on this forum as well, so please do not answer yet... Also, for the brief time it almost worked, the TV tuner picture was garbage, that is why I continued to shuffle things around. That problem seems to be covered here as well...

Well, have a good day.

M.

[Meek]

Yeah, just to give you guys a status update... I finally did get it working in all respects... I just had to throuw away almost everything else from the machine. Then I got it to re-install, but the following boot took it away again. An then I finally changed the power supply as well, and that did the trick.
I have to say that the TV picture quality is somewhat better than with my previous set-up (FAST MM2), but I just wonder why they do not have any channel fine-tuning implemented. Registry hacks to change channel frequencies sounds arcane...

I have not reconnected everything, and I think I have to get yet another power supply, as I swapped a 250 W unit for a 235 W one. Such hunger for power!

M.

[MarkD]

Hi Meek,

could you tell us exactly where you changed your registry to point to the right directory? The buttons-discussion has popped up several times, but as far as I know, nobody came up with your solution, which is in my opinion the best one, because:
- I don't want to install the video tools in the default directory, since I reserve my c-partition for windows solely.
- matrox suggests to completely de-install the previous video-tools before installing the 1.52, so installing it over the old version is probably also not the correct solution...

And it indeed had to be such a stupid error of pointing to the wrong directory

[Meek]

Hi. If that was the trick that did it... (I am now running it from D-drive, so maybe that proves the point?)

I do not remember the exact key, but I can tell you how I found it. I am not on my home machine now, so this may be a bit vague.

Basically, I first listed the .ocx-files in the video tools directory. They seem to be the ones responsible of these buttons, they seem to come from a third party developer.

Anyway, one of the ocx-files is something that has "btn" and "32" in it's name, and that is the one to look for in the registry. So, in regedit, search for this filename, and about the fifth of them is on an area where there also is a sub-key for something like help-directory. That one had the wrong drive letter in front of it. My theory is that this directory should contain the rest of the .ocx files, and when they are not found, they are not shown. BTW, in my case the letter for some reason was "E", not "C". Seems that it remembered that from the initial install... which did not work either. Strange.

Well, maybe in the evening I will try to re-find this key. And maybe it was the re-install, not this key...

M.

[Meek]

Well, here is the registry export of the key I changed:

[HKEY_CLASSES_ROOT\TypeLib\{FD2FB1F1-D4FC-11CE-A335-A8D5ECAE5B02}\1.0\HELPDIR]
@="D:\\PROGRAM FILES\\MATROX VIDEO TOOLS"

The same key is also in the [HKEY_LOCAL_MACHINE\Software\CLASSES\TypeLib\{FD2FB 1F1-D4FC-11CE-A335-A8D5ECAE5B02}\1.0\HELPDIR]
@="D:\\PROGRAM FILES\\MATROX VIDEO TOOLS"
, maybe that should be checked as well. I am too lazy to try these out now that the system is working.

Of course, when you look at these in the regedit, you only have single back slashes in the path name.

M.