Some finding regarding my audio drop out. It IS a Ulead issue. Please read.

[Hulk]

Here is a copy of the message I just sent to the Ulead tech support person I called earlier today about my issue:


I spoke to you earlier today, actually yesterday, about the audio drop out I'm having at 2:06 into any project when either printing to tape or viewing via the dv camcorder.

After trying everything I could think of, I learned a few things.

1. If you put a color clip of 2:06 in the front of the project the audio drop out will occur before the project actually starts. A bit of a nasty workaround, but it will work, the rest of the project plays perfectly.

2. This IS an issue with Ulead's MS Pro 6.5 As a test, I rendered the entire file and played it to my camera using Sonic Foundry's capture program. It played back perfectly. This SAME file has the audio drop out at 2:06 when played back using MS Pro. In addition I tried another file on both programs with the same result. There is some issue with MS Pro 6.5 and Windows XP.


I called Gateway and they had no solution for me but to call Ulead, which we knew they would do

Have you tried to play back a project to your dv camera from the beginning and actually see if there was an audio drop out at 2:06? Of course, there must be audio at this moment for you to hear it. I may not be the only person with this problem, just the first to notice it.

Please let me know your results with the above test.

Thanks,

Mark


I would appreciate it if some people with XP and MS Pro 6.5 could play back a project to the camera and see if there is an audio drop out at 2:06. Start the playback at the beginning of the project.

[Brian Ellis]

I've just found another MSP 6.5 bug. I captured about 20 files using AVI_IO. One of these file contained a shot where a Bornean nomad was demonstrating a blowpipe by shooting a dart into a toy balloon at about 25 m. On taking the file into MSP 6.5, I could see on the waveform display that the bursting balloon was absolutely spot-on the frame where the balloon had started to burst, on the time line. There were no drops on the file. On Preview, I could hear the balloon bursting about 1/2 sec before seeing it. This file is currently rendering into a VCD MPG-1 file: I'll let you know whether it has rendered correctly or otherwise. If it does, it is not serious, but I fear that MSP may move the sound files spontaneously out of synch.

[Brian Ellis]

It did render correctly, so the bug is on the Preview mode only. This inspired me to look at another file where there was an exact visible sound blip and I observed exactly the same phenomenon on Preview but it rendered correctly, this time into MPEG2.

[Hulk]

I've known about the sync preview problem for quite a while.

If you preview using "play mark area" (just a portion of the project) the audio/video sync will be a tiny bit off. Not enough to cause a problem unless you are timing events precisely. I was switching among stills in tempo with music so I needed things to be spot on. If I play mark area previewed just a few seconds at a time and adjusted them so they were "in sync", upon full playback or for print to tape they would be off.

Now when I do tight syncs I position the cursor before the portion I want to see and use the play and not the "play mark area."

[Jerry Jones]

I'm not experiencing your drop-out problem, Hulk.

I have MediaStudio Pro 6.5 on a Dell Dimension 8100 P4 1.7gHz box and on an Elite Group K7S5A AMD Athlon 1.4gHz Thunderbird system.

No dropouts.

I'll keep testing.

Jerry

[Dr Mordrid]

Here neither. Must be a system issue.

Dr. Mordrid

[Hulk]

Well, I just want to thank you guys for taking the time to check this out for me.

That's strange. It works for me with Sonic Foundry's capture program but not Ulead's.

I guess the only way to get to the bottom of this is to to a clean install of XP without all the Gateway junk.

Since I found an acceptable workaround I don't think that will be today