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  • Win XP, a stupid answer from Matrox.

    Someone asked (http://forum.matrox.com/mgaforum/For...ML/003181.html , and this forum is closed at the weekend for sending a new post) if there are some drivers for dual head in Win XP.
    One of the answers is:
    The only solution for this would be a dual boot system in order to utilize the PC VCR remote. As for using multi display, we will be releasing a unified display driver that should allow you to have multi display support.
    ------------------
    Shawn
    Matrox Graphics
    Technical Support
    Hardware group
    Capturing hardware MJPEG in dual boot, eg. with W98SE there the other OS is XP is one of the most stupid solution. Capturing in SW MJPEG is OK, but if there are possibilities to capture with HW codec, it's easy to make a mistake.
    If you save a captured HW-MJPEG to your video HD in eg. W98 or W2K and then you change to XP and try to play one of these files, by clicking the file, sure 50% of cases you’ll get BSOD and computer crash in XP. It is enough just only one click on the file name in Explorer. And more, the display driver in XP, or the MP, or the Explorer are SO unstable that the same HW captured file sometimes crashes sometimes not.

    How about the planed unified display drivers? Would they display (I mean only PLAY) HW MJPEG captured video, with some of the earlyer versions or archived short videos?
    Then it will be A solution, not SO stupid.

    Or an other solution would be: dual boot W98SE + W2K Pro.
    Wait for a Win XP-SP1 (as Doc said somewhere here at this Forum)

    Fred H
    Last edited by Fred H; 16 February 2002, 13:08.
    It ain't over 'til the fat lady sings...
    ------------------------------------------------

  • #2
    Since i don't have anymore my Marvel g400 (happy with a 30€ OHCI controller) i don't worry about this question.
    However i found a way to work Mjpg hardware in 2000/XP.
    The problem was mjpg filters, they crashed system only clicking file.
    Best way is to use soft codec having enough CPU speed, i worked fine capturing with Virtual Dub and Morgan ver 3.
    However if you try a search you will find a lot of interesting post.

    ciao
    Asus A7M266-D
    AMD Dual Athlon XP1800+
    DDR PC2100 512(2 x 256) MB
    Ge Force 2 MX400 - 64 MB
    OHCI 1394 controller
    Panasonic NV-DS15 Pal (DV in enabled)
    HD IBM 60 GXP 7200 rpm 60 GB (system)
    HD WD Caviar 7200 rpm 60 GB

    Adobe Premiere 6.01
    Windows XP Pro

    Comment


    • #3
      Yes, I agree with you SergioValentino. A software MJPEG is the only way with XP, BUT:
      1- If you have some archived HW-MJPEG files, then you must convert them in the NON XP OS to SW-MJPEG or other format.
      2- You can make a mistake in e.g. W98 capturing HW MJPEG and try to play them in XP.

      They are irritating moments. Nothing else.
      And why to change a 300$ (1999) card? Just because Micro$oft/Matrox are not able to continue the driver support?
      A 3 year old card is not an old card, yet. Is it?
      Yes I hacked and patched the PD/VT files and I am able to capture SW MJPEG in XP, with no dual boot system. But, once again, it is not fair to do so.

      I've read other things from Matrox.
      A customer asked something like this: "...give us drivers for XP..."
      And Matrox answered something like this: "...give us new customers..."
      Of course: $$$$$$
      ...I am just a little bit sad...

      Fred H
      Last edited by Fred H; 16 February 2002, 18:38.
      It ain't over 'til the fat lady sings...
      ------------------------------------------------

      Comment


      • #4
        Originally posted by Fred H
        A 3 year old card is not an old card, yet. Is it?
        It shouldn't be called an old card considering the fact that Matrox hasn't changed much in the last two iterations of the G-series. The G450/550 are almost identical to the G400. Speaking as some bloke on the sidelines, it seems that they're just lazy.
        AMD Athlon-C 1200MHz
        512MB Crucial PC133 CAS2
        MSI K7T Turbo
        45GB IBM Deskstar 75GXP
        Plextor Ultraplex 40x
        Matrox G400 16MB Dualhead
        Matrox RRG add-on
        19" Samsung SyncMaster 955DF
        GNU/Linux (and Windows 2000 Professional)

        Comment


        • #5
          Originally posted by Fred H
          Yes, I agree with you SergioValentino. A software MJPEG is the only way with XP, BUT:
          1- If you have some archived HW-MJPEG files, then you must convert them in the NON XP OS to SW-MJPEG or other format.
          2- You can make a mistake in e.g. W98 capturing HW MJPEG and try to play them in XP.

          .......
          Fred H
          Use Morgan with dmb1, and hw captured playback works.
          Asus A7M266-D
          AMD Dual Athlon XP1800+
          DDR PC2100 512(2 x 256) MB
          Ge Force 2 MX400 - 64 MB
          OHCI 1394 controller
          Panasonic NV-DS15 Pal (DV in enabled)
          HD IBM 60 GXP 7200 rpm 60 GB (system)
          HD WD Caviar 7200 rpm 60 GB

          Adobe Premiere 6.01
          Windows XP Pro

          Comment


          • #6
            Use Morgan with dmb1, and hw captured playback works.
            Thanks, I tried it yestarday, just for testing and it works, but Morgan have had overvritten the PIC Video MJPEG codec, so some minor problems again.

            The Win98SE-W2K Pro combo in dual boot works best. The HW RRICM dmb1 codec works in W2K too with PD 5.39 and VT 2.4 Leaked. (And I have a safe Ghost-copy of that system, whenn I'm playing with XP.)
            And a VERY important point is that in MSP 6.0 with HW-dmb1, I can display the scrubbed timeline on TV. Not with other codecs, nor in WinXP.

            My conclusion: 1- Win XP single boot, patched drivers and reghacks than avoid HW-dmb1,
            2- The working W98SE/W2K, dual boot with all the futures in HW codec.

            Fred H
            It ain't over 'til the fat lady sings...
            ------------------------------------------------

            Comment


            • #7
              I've read other things from Matrox.
              A customer asked something like this: "...give us drivers for XP..."
              And Matrox answered something like this: "...give us new customers..."


              As technical support is probably the only dep't talking to the public, please show me where this is stated.

              Regards

              Comment


              • #8
                Doing a little weekend work Haig? The only complaint that I have about your forum is the posting times. I guess that it keeps you guys from getting flooded, but for us overseas people the time difference kind of hinders us.

                With all due respect FredH, I also find it hard to believe that Matrox would issue a statement like that. I am not always 100% happy with the substance of their response (i.e. "it won't work like that"), but I have never seen them be anything but professionalism in their responses. That is a hard thing to do when you have many irate customers and almost as many computer illiterate customers (no one on this forum!) asking you questions non stop and then attacking you. The drivers that were/were not to be developed fro WInXP is a regretable incident on their behalf and the customers, but it is an old card, whether or not we like to admit it. I have had mine for 3 years and in that time 3 new OS's from M$oft alone have come out. WinME, Win2k and WinXP. The fact that M$oft has changed their code so much that it is not compatible with older capture cards in some cases is not 100% Matrox's fault. There is some blame to be taken perhaps, but hindsight is 20/20, who would have known that the zoran chip would cause so many problems and that WInXP would only support wdm capture correctly (I believe that is the problem, correct me if I am wrong).

                I know that my HW is outdated in technological years, but I don't need the newest bells and whistles included in WinXP to be happy. Sure it may not crash as often, but it is a resource hog and has too many compatilbilty issues to even become an option for an NLE OS. I would rather hit the reset button occasionally then not have my computer work at all. Unless you have the absolute newest HW (and in most cases that does not matter) WinXP is not a good choice. I would rather reserve some of those resources for my applications instead of having WInXP just sitting in the background sucking the life out of my computer.

                Just my 2 cents.
                WinXP Pro SP2 ABIT IC7 Intel P4 3.0E 1024M Corsair PC3200 DCDDR ATI AIW x800XT 2 Samsung SV1204H 120G HDs AudioTrak Prodigy 7.1 3Com NIC Cendyne DVR-105 DVD burner LG DVD/CD-RW burner Fortron FSP-300-60ATV PSU Cooled by Zalman Altec Lansing MX-5021

                Comment


                • #9
                  Hi Sciascia,

                  You are right, the forums should not be closed. Looking at our forums, I only see technical support Canada participating. Until this improves, I cannot extend our forum hours to make it easier for our Europpean clients.

                  Regards

                  Comment


                  • #10
                    Haig what other offices carry Tech Support? Maybe we can get MURCers from those countries to drop them a friendly line asking that they participate in the Matrox TS forums.

                    Comment


                    • #11
                      Haig,

                      I spent 4 hours today to search the forums to find the link.
                      Unfortunately, I couldn’t find it, but it is there, somewhere.
                      I’m hesitating to affirm that it was a Matrox guy who said it, but the grammatical layout made me suspect Matrox (“ give US….”). So I cannot defend that part of my thread.
                      Apologize for it. The following will explain how sorry I am.

                      History:
                      In the middle of the 198X, more than 10 years, I was the computer/network manager, in my company, over about 15 computers, there 10-12 AutoCad machines.
                      When Matrox came up with its first graphic card for CAD, a 16 bits one, I can’t remember it, as a net manager I fall in love with Matrox, and quickly we changed ALL of the old 8 bit “Artist” monster-cards to Matrox.
                      Since this, I am running ONLY Matrox cards, including my Marvel G400-TV. I like it.

                      The present:
                      Windows XP came up. At least 50% of, most young people, say “Win XP is fantastic”.
                      I have a feeling of frustration. I don’t like XP 100% out. I like some new things in XP, but it’s all.
                      I will convince myself to go with the new OS. I can’t.
                      One of the reasons is the broken Matrox drivers.
                      I try not to blame Matrox for it, but Micro$oft.
                      On the other side, Matrox HAS signed the drivers in Win XP, so it could be a follow up of the older cards too. Btw, is Marvel G400 so old? I am an old man (65) and I refuse to accept it to be sooo… old.
                      The first part of my thread I would like to change. I would like to change the word “stupid”.
                      I agree with Sciascia, above here: Matrox has their “professionalism in their responses…” but I wouldn’t suggest a dual boot with Win XP involved, anyway. W98 and W2k, yes, but not Win XP.
                      Finally, again: I am sorry about the accusation, and sorry for my English.

                      I hope to receive a usual “np”, Haig.

                      Regards
                      Fred H
                      Last edited by Fred H; 18 February 2002, 08:57.
                      It ain't over 'til the fat lady sings...
                      ------------------------------------------------

                      Comment


                      • #12
                        Ant - all our Europpean offices also have a technical support dep't.

                        Fred - no problem

                        Regards

                        Comment


                        • #13
                          Haig-

                          Just to close this thread, I found the source link to my post:



                          The PIT
                          8th February 2002:
                          Matrox response.
                          Give me a new user Grrr......
                          How did you install the latest drivers???
                          It doesn't sound exactly like my post.
                          It was my missinterpreting of the text, but. Sorry.
                          Just for your information.

                          Regards

                          Fred H
                          It ain't over 'til the fat lady sings...
                          ------------------------------------------------

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