If you are running XP and MS Pro please check in.

[Hulk]

You have probably noticed my posts regarding my audio drop out at 2:05 when using the "print to tape" or "export" function to load a project back to the dv camera.

This glitch is an audio drop out of about 1 second in duration that occurs 2:05 after the project begins to play. If you start the project 1 minute in, then the drop out will occur at 3:05.

I have tried everything that I can think of to fix this problem.

I am starting to think that this may be a problem with Windows XP and MS Pro. If you have both programs I would really appreciate it if you could see if you experience this audio drop out. Please post your results in this thread. Be sure to note computer brand if not home built and full computer specs, dv camera make, and firewire card make if not integrated into the motherboard.

I've found a few other people who have been struggling with this problem and I am making a concerted effort to track it down.

Thanks,

- Mark

[Hulk]

Okay friends, I see you're taking a look, but I find it hard to believe that no one who's taken a look has MS Pro and XP. Please, give a fellow editor a hand and let me know if you have this problem or not with MS Pro and Windows XP.

- Mark

[wkulecz]

The forum has been down most everytime I've looked. I don't use XP for editing but did install MSP 6.5 on my notebook (which uses XP home) while trying to sort out the MPEG.now encoding problems. I'll hook up a Sony and a Canon DV camcorder and see if output to tape works for more than three minutes without audio or video glitching.

I'll get back to you ASAP if the forum is still up.

--wally.

[wkulecz]

I get nothing but noise on the audio when I output type 1 DV from MSP timeline on XP home! Same result Canon ZR10 or Sony TRV120. This is the first I've tried DV output from MSP on my notebook.

Same clip output by Vegas Video 2.0h capture tool audio is fine.
Unfortunately what clips I have now are not very good for detecting audio glitches since the audio is rather poor to start with. What am I listening for?

I'm seeing all kinds of problems with the VV2 capture tool on XP home that I don't see Windows 2000!

I've not seen any video glitches with either output method in my testing.

--wally.

[wkulecz]

Hulk.

I re-installed the XP patch for MSP6.5. Now its lost the NTSC DV audio project settings option! After it rendered my audio to PCM I got audio instead of noise when I played back the MSP6.52 timeline over 1394.

I heard a dropout about 2:05 into the video on both my Sony TRV120 and my Canon ZR10. Dropout duration was much longer on the Canon than the Sony, I might have missed it on the Sony if I wasn't looking for it, on the Canon it was really obvious.

So it looks like a reproducible problem to me!

My computer:
Dell Inspirion 8200
1.6GHz Mobile P4
640MB DDR RAM
1600x1200 UXGA GeForce2 display
30GB internal drive, 120GB external 1394 drive.
Builtin TI based 1394 port.
XP Home with all critical update applied as of last week except I've skipped SP1.

--wally.

[Hulk]

Wally,

Thanks for checking this out. The audio glitch is a drop out with a duration of about 1 second at about 2:05 after the projects starts to play.

Interesting that you are getting it on your Dell laptop. Hopefully some more people here will check this out and we can find some commonality among the systems that exibit the dropout.

The glitch doesn't occur with the Sound Forge capture utility but it randomly drops frames in XP so this utility is not a useful workaround.

Mark

[wkulecz]

Hulk,

Do you have the DV audio entries in your project settings audio compression dialog/menu?

I seem to have lost these when I re-applied the MSP XP patch.
I had them before and could edit without any rendering, but in trying to duplicate your problem discovered I got nothing but noise as audio over 1394! (which I hadn't doen with MSP up until now on this machine). Reapplying the XP patch got audio and I verified your audio dropout at 2:05 , but now all projects have to render the audio before I can preview :-(

My only editing use of this notebook is short clips for powerpoint presentations, but when I need it time pressure is usually intense, and I'm generally looking to put together a few minutes out of an hour or two worth of material, so having to render my DV type 1 audio to PCM is bad mojo here.

--wally.

[Hulk]

Wally,

My project previews fine using DV Audio. My only issue is the audio dropout at 2:05 when printing or exporting to tape.

Mark

[JackHu]

I have the solution here.

How am I to deliver this solution?

Jack

[JackHu]

I just want to thank Jerry for bringing this attention to me.

This is what I have been talking about, guys.

Terry, Jerry and other beta testers will have solve your problems, but if they feel that the problem needs my attention. They will certainly inform me.

I will have a look and see whether the problem can be solved. We have a great video line team in Ulead.

Jack

[Jerry Jones]

Hulk,

Your audio drop-out concerned me.

I passed your comments along to Ulead and received a very quick and positive response.

As Jack has already mentioned, a proposed solution is ready to address this problem.

Jack, please advise...

Is this a downloadable patch?

Or is this solution a 'tweak' that one can make in software?

Jerry Jones

http://www.jonesgroup.net

[Hulk]

Jack,

I am a little confused by your posts. In the first one you seem to indicate you have the solution to the problem, but your following post indicates you will look into it. If you have a solution to this problem that requires software you can contact me via e-mail from my profile here.

If you don't have the solution but will look into then I say "thanks." I know you're busy and wasn't going to contact you regarding this problem until MS Pro 7 is released.

Thanks again for checking in on this.

-Mark

[Jerry Jones]

Hulk,

I understood Jack's post to mean he *has* the solution for your specific problem.

His other remark had to do with problems in general.

When he said he would "look and see whether the problem can be solved" he was referring, in a general sense, to other problems that are reported.

The time-of-day in Taipei is so much different than the time-of-day on this side of the planet...

...one has to wait a day for clarifications to e-mail communications...

...this is one of the reasons why beta testing is so exhausting...

...one is often sending messages late at night and then reading the response early the next morning...

I'm willing to bet the proposed solution is posted here within 24 hours.

:-)

Jerry Jones

http://www.jonesgroup.net

[Hulk]

Jerry,

Understood.

Mark

[JackHu]

To whom experiencing this problem,

There are 3 files that need to be updated, and I'll pass these files to Jerry.

Solution:
1) Use search function in XP: uvdv.dll, u32mpb.dll, msdevctl.dev
2) update these 3 files
3) search for msp.ini and look for [Playback] add in
UseDVSplitter=1
4) search for Msdevctl.ini add in UseExtraFilterInXmit=1 under [MainSec]


That should do the trick.

Try this out and see whether you have any more problems concerning this bug.

Thank you
Jack