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I don't know about mp4, but this can happen with some mp3 audios and I assume it may be a similar problem. I think it may be due to sloppy encoding algorithms. The workaround with mp3s is to convert them to wav and then replace the original sound with the wav file. I suggest you may care to try this to see whether it works.
I thought it said mp4 somewhere...I pulled it into another player and it says it contains mp4a and mp4v. The audio plays for a split second...then dies. How can I at least get the audio?
Thanks
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