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no, it's 2 years at the EU level. local law may say otherwise though.
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hmm thats weird, most products sold in the UK only come with a 1 year warranty, looks like we got screwed by europe again on that one, regardless it does say in UK law that all new products must be covered for 1 year so oems are warrantied in the UK for 1 year.is a flower best picked in it's prime or greater withered away by time?
Talk about a dream, try to make it real.Comment
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Are scan getting better ????
Just checked the status of my rma of the processor. It tells you who recieved it who tested and whether a fault was found which there was. Next test how long for a replacement.
So it was a case of triple trouble. Faulty memory faulty cpu and dodgy motherboard.Comment
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A lot of lemonsOriginally posted by The PIT
So it was a case of triple trouble. Faulty memory faulty cpu and dodgy motherboard.
Main: Dual Xeon LV2.4Ghz@3.1Ghz | 3X21" | NVidia 6800 | 2Gb DDR | SCSI
Second: Dual PIII 1GHz | 21" Monitor | G200MMS + Quadro 2 Pro | 512MB ECC SDRAM | SCSI
Third: Apple G4 450Mhz | 21" Monitor | Radeon 8500 | 1,5Gb SDRAM | SCSIComment
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usually it's said to be due to user error!Originally posted by KeiFront
A lot of lemons
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This was how it worked for me 18 or more months ago. How long have you been boycotting Scan?Originally posted by The PIT
Are scan getting better ????
Just checked the status of my rma of the processor. It tells you who recieved it who tested and whether a fault was found which there was.
Blah blah blah nick blah blah confusion, blah blah blah blah frog.Comment
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I'm more afraid of initial city link who scan use, they stole my stuff and duct taped the package back together. As soon as I opened the package and realised that there was no mobo cpu or memory I phoned scan who replaced it forthwith. I hope something bad happened to whoever stole my stuff. That being said I am waiting on a DVD burner from E-buyer to be delivered mané via you guessed it, initial city link.[size=1]D3/\/7YCR4CK3R
Ryzen: Asrock B450M Pro4, Ryzen 5 2600, 16GB G-Skill Ripjaws V Series DDR4 PC4-25600 RAM, 1TB Seagate SATA HD, 256GB myDigital PCIEx4 M.2 SSD, Samsung LI24T350FHNXZA 24" HDMI LED monitor, Klipsch Promedia 4.2 400, Win11
Home: M1 Mac Mini 8GB 256GB
Surgery: HP Stream 200-010 Mini Desktop,Intel Celeron 2957U Processor, 6 GB RAM, ADATA 128 GB SSD, Win 10 home ver 22H2
Frontdesk: Beelink T4 8GBComment
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Since the G200 days when I had to fill out the small claim forms becuase they wouldn't refund me or respond to any emails or faxes. They only responded when I faxed the MD saying I posted the court papers. Infact I made a mistake and the forms were returned but since scan ignored me I ignored all the phone calls making them sweat. Even better they refunded me an extra twenty pounds.Originally posted by Ribbit
This was how it worked for me 18 or more months ago. How long have you been boycotting Scan?
Scan also go a lot of bad press last year in pcplus for poor support and a collegue at work also had problems but he surrendered.
The problems with scan and another company that went bust also showed the lack of cover you have with credit cards. This is at odds with their advertising cliams of such companies.Comment
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I've been fine with Scan, but have been using EBuyer more recently - also happy with them
It's just ParcelFarce that suck donkey balls as Gurm would say...
DM says: Crunch with Matrox Users@ClimatePrediction.netComment
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Strangely enough, I have never had a problem with Parcelforce. I always get stuff from dabs through them, except if it is small then the send it via letter post which is a nightmare[size=1]D3/\/7YCR4CK3R
Ryzen: Asrock B450M Pro4, Ryzen 5 2600, 16GB G-Skill Ripjaws V Series DDR4 PC4-25600 RAM, 1TB Seagate SATA HD, 256GB myDigital PCIEx4 M.2 SSD, Samsung LI24T350FHNXZA 24" HDMI LED monitor, Klipsch Promedia 4.2 400, Win11
Home: M1 Mac Mini 8GB 256GB
Surgery: HP Stream 200-010 Mini Desktop,Intel Celeron 2957U Processor, 6 GB RAM, ADATA 128 GB SSD, Win 10 home ver 22H2
Frontdesk: Beelink T4 8GBComment
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well...the UK is not really in Europe, or is it?Originally posted by borat
hmm thats weird, most products sold in the UK only come with a 1 year warranty, looks like we got screwed by europe again on that one, regardless it does say in UK law that all new products must be covered for 1 year so oems are warrantied in the UK for 1 year.
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I think each European state "Cougth" can opt out of the 3yr min warrenty if they so wish.Comment
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Not if it's an EU directive (which the 2yr warranty thingy is). But the UK didn't exaclty sign all the paperwork to become a full EU member. They're in the EU, after a fashion...Comment
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Still waiting for the replacement so I'll have to ring them tomorrow and see whats happening. The website not updated since last time.
Fault diagnostic
Slowed motherboard to a crawl. Took ten minutes to install XP and then got a blue screen.
Well ten minutes isn't bad for install XP. Blue screen could be anything.Comment
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Still no replacement from Scan checking the rma process a few days ago just said completed whatever that means.
Looks like the returns process hasn't got any better I'll chase up tomorrow and if theres nothing by the end of the month it's back to the small claims if the credit card company won't help.
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