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Its hard drive day today!
Alright I'm batting a .1000 today. The network admin asks me to look at one of the Dell PC's that they where having problems with booting up. Would get get a POST beep and since they are under warrenty, I'm NOT supposed to open them up and work on them. I drag the Precision 650 workstation down to my office and set it down on my work bench. I thought about it for a second and I'm like **** it let me open it up. I checked the memory and reinserted it and it boots up fine, but I kill it before it goes into Windows.
I drag the heavy SOB back down to the room its in and the Network Admin assisitant is like we have two other computers that aren't booting into Windows. One is pretty obivious that its hard drive since its getting drive I/O errors booting in safe mode. The other one is strange...Boots in Win2K, but then bluescreens for a second before rebooting and I can't see an error code. Thankfully the PC's are equiped with HDD sleds that we can swap drives around with and each PC has 2 drives that are ghosted with the same image. I Swap the drives around on the workstation that was acting werid and it works fine. So I go back to trouble shooting them and I go into the Boot menu to try and boot off a floppy with Seagate's Drive testing tools. For some reason they dont see the floppy but I notice in the boot menu on the PC they have an IDE HHD tester, so I select that and find out that both hard drives are shot. I go back down to my office and call Dell Tech Support (thankfully my account gets American tech support people, not the ones from India) and I get processed for two New HHD to come to my site so I can swap them out. While I'm on hold, the Network Admin Assisant comes to me and tells me that the PC with the loose RAM can't boot into windows. I get finshed up with Dell and go back into the room and find out that PC has the same problem as the other two I just took care of!
So that makes 3 dead Seagate 80GB hard drives in one day and 4 total for PC's that are only a year or two old. Makes me wonder if anyone out there can put together a decent HDD without it failing after a year or two
I drag the heavy SOB back down to the room its in and the Network Admin assisitant is like we have two other computers that aren't booting into Windows. One is pretty obivious that its hard drive since its getting drive I/O errors booting in safe mode. The other one is strange...Boots in Win2K, but then bluescreens for a second before rebooting and I can't see an error code. Thankfully the PC's are equiped with HDD sleds that we can swap drives around with and each PC has 2 drives that are ghosted with the same image. I Swap the drives around on the workstation that was acting werid and it works fine. So I go back to trouble shooting them and I go into the Boot menu to try and boot off a floppy with Seagate's Drive testing tools. For some reason they dont see the floppy but I notice in the boot menu on the PC they have an IDE HHD tester, so I select that and find out that both hard drives are shot. I go back down to my office and call Dell Tech Support (thankfully my account gets American tech support people, not the ones from India) and I get processed for two New HHD to come to my site so I can swap them out. While I'm on hold, the Network Admin Assisant comes to me and tells me that the PC with the loose RAM can't boot into windows. I get finshed up with Dell and go back into the room and find out that PC has the same problem as the other two I just took care of!
So that makes 3 dead Seagate 80GB hard drives in one day and 4 total for PC's that are only a year or two old. Makes me wonder if anyone out there can put together a decent HDD without it failing after a year or two
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