Sigh Incorrect phone number for Quantum europe

[The PIT]

I got a duff hard disk so I need a returns number. Unfortunatley the phone number on there website is wrong. Does anyone have this? They don't supply an email address either.

[Paulr]

I'd say wait until about 4:30pm this afternoon and give the US number a call, they will be able to confirm the UK number for you and it will still give you time to call it too.
As for e-mail, you tried their on-line technical support page?
OK, so it isn't a direct e-mail address but a web form, but probably works.
http://www.quantum.com/qonline/forms/support_drive.html

[The PIT]

Doh. Should have tried the web form. Anyway I've sent it so what the chances of getting a reply.
Calling america will be a bit exspensive and no doubt they'll have a queing system.

[Greebe]

US Quantum gave me... 00353 42 93 553 50

Hope this is correct

If not I'll call again (they want this corrected ASAP)

[The PIT]

Definatley doesn't work.
Sorry for taking the time in replying as you replied soon after I posted so I thought I was the last post on this subject.
Unfortunatley they don't seem to like responding to the web form either. Pretty shit service if you ask me.

[Greebe]

try these...
00353-42-93 55 350
or
00353-42-93 55 200
for Voice.

Fax# 00353-42-93 55 355

or email to disksupport@quantum.com

Now lets just hope one of these works.

[The PIT]

Thanks Greebe I'll try that email address as by the time I get home they'll have shut up shop. The problem may be with the internal phone system at work.

[The PIT]

Oh well no response from Quantum. I guess it's the harddrive in the bin and never buy another product from them
Well got home and theres an email message. Tell us the details and we'll give you an rma.

[This message has been edited by The PIT (edited 27 March 2001).]