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**Jorden** · 13 July 2001, 10:21

Welcome to the MURC for one

Okay, could you tell me what Operating System you are using? Windows9x, Win2k, OS/2 ??

Did you check the BIOS of your motherboard (usually pressing Delete when the PC starts up will bring you there), then checked if "PnP OS installed" is set to No in PnP and PCI settings? Is anything else behaving strangely or jumping places in the BIOS?
Did you set PCI/AGP startup to AGP in the BIOS?
Do you have any IRQs set in the BIOS? Try setting at least the videocard to IRQ9 or 10 (not 11, when everything tries to be there)

Did you check the heat of your CPU, mobo, general tower/desktop environment? Is it warm?

And finally, what kind of PSU do you have? Is it enough for everything in your case?

Jord.

**caprig** · 13 July 2001, 10:33

Originally posted by Jorden
Welcome to the MURC for one

Okay, could you tell me what Operating System you are using? Windows9x, Win2k, OS/2 ??

Did you check the BIOS of your motherboard (usually pressing Delete when the PC starts up will bring you there), then checked if "PnP OS installed" is set to No in PnP and PCI settings? Is anything else behaving strangely or jumping places in the BIOS?
Did you set PCI/AGP startup to AGP in the BIOS?
Do you have any IRQs set in the BIOS? Try setting at least the videocard to IRQ9 or 10 (not 11, when everything tries to be there)

Did you check the heat of your CPU, mobo, general tower/desktop environment? Is it warm?

And finally, what kind of PSU do you have? Is it enough for everything in your case?

Jord.

Hi Jord,
I am having a very rough week, so please pardon me if I am dense. I need things spelled out for me today.

Thanks for the welcome here. '

'

OS- Win98SE

I think that PNP is currently installed (I will check after writing this to be sure), because if I remember right, the different slots have different IRQ's and the sound would not work any other way.

I could be wrong, it has been a while since I have worked with it.

The PCI/AGP set up is AGP.

The only thing that happens is the IRQ pileup on 11. No matter how many times I set them up, they redistribute, recently, while I am in the same session, which is really weird.

I will check to see how I can set the video IRQ to 9 or 10. I have not done it in a while. Will take time to get there.

The environment is fine. Air cool , case warm, but not hot. I have 3 fans running.

My PSU ( I assume means power, so if I am wrong, correct me) is 350 Watts.

The odd thing is that the only time the computer freezes is when I am online. It runs DVD's fine, graphics programs, games and everything else without any freeze ups.

Any idea why that might be? What could cause the IRQ's to keep heading back to 11?

I will check out my system while I wait for your answer.

Thanks,
Capri

**Jorden** · 13 July 2001, 10:51

The odd thing is that the only time the computer freezes is when I am online. It runs DVD's fine, graphics programs, games and everything else without any freeze ups.

Any idea why that might be? What could cause the IRQ's to keep heading back to 11?

Okay, how do you get online? Internal/external modem (like 33.6k, 56k(flex), V.90 or 92?), adsl, cable, satellite?

You said you disabled your COM ports. Did you do so in the BIOS? It might be that you need to additional do that in Windows. (Not always though)

My guess with Win9x platforms is usually setting your own IRQs in the BIOS, and then telling the PnP OS is installed.
So, let's try it again, by setting that one to No, and find out if we can get your soundcard to respond.

It's not a bad thing to try to get your modem on an IRQ of it's own. If it's a phone modem, try IRQ 3 or 4 (serial port IRQs). If all is well, you will notice that the Intel 82371AB/EB universal host-controller for PCI to USB will try to get onto that same IRQ. No problems with that

Your Soundblaster, on which IRQ do you have it set, through BIOS? Try to give it a high IRQ as well (9, 10 or 11) but not the same as your G400.
If you have a SB emulator that you use, set that one on IRQ5 (you can try to do so through the BIOS, or Windows). If you don't use the emulator, kill it.
If you don't use USB, kill it through the BIOS and in Windows.

You disabled the IRQ for the LPT port? Did you have these crashes before you disabled this port?

I'll be back with more, waiting for some answers first

Jord.

**ALBPM** · 13 July 2001, 10:53

Uh Oh!!!! It's

Free Beer on IRQ 11 !!!tm

Paul

**Jorden** · 13 July 2001, 11:02

Thanks Pauly

What kind of Anti-virus program are you running?
Someone here says it could be your Juno. Did you try to make a connection to anything without using Juno?

**caprig** · 13 July 2001, 11:09

Originally posted by Jorden

Okay, how do you get online? Internal/external modem (like 33.6k, 56k(flex), V.90 or 92?), adsl, cable, satellite?

You said you disabled your COM ports. Did you do so in the BIOS? It might be that you need to additional do that in Windows. (Not always though)

My guess with Win9x platforms is usually setting your own IRQs in the BIOS, and then telling the PnP OS is installed.
So, let's try it again, by setting that one to No, and find out if we can get your soundcard to respond.

It's not a bad thing to try to get your modem on an IRQ of it's own. If it's a phone modem, try IRQ 3 or 4 (serial port IRQs). If all is well, you will notice that the Intel 82371AB/EB universal host-controller for PCI to USB will try to get onto that same IRQ. No problems with that

Your Soundblaster, on which IRQ do you have it set, through BIOS? Try to give it a high IRQ as well (9, 10 or 11) but not the same as your G400.
If you have a SB emulator that you use, set that one on IRQ5 (you can try to do so through the BIOS, or Windows). If you don't use the emulator, kill it.
If you don't use USB, kill it through the BIOS and in Windows.

You disabled the IRQ for the LPT port? Did you have these crashes before you disabled this port?

I'll be back with more, waiting for some answers first

Jord.

Getting online:
56K internal ESS modem

Disabled ports
Parallel prt
serial port 2

Okay, so what we are going to try is to set the PNP OS to No

Assign the cards to IRQ's individually via BIOS depending on what slot they are in-- how am I doing so far?

QUESTIONS:

What is the Interrupt Request Table for the Motherboard for?

There are 4 interrupts A-D listed and which slots share which ones.

I can not find in the BIOS how to set the AGP card to a specific IRQ. Do you know where I should look?

Had the problem before disabling the parallel port. That is why I did it to help. It didn't help, really.

Before this, I had the cards all at great IRQ's. They usually started out with the device driver for the modem on 3, modem on 5 or 7, the sb emulator on 7 or 5 and the SB I can not remember where, but no conflicts.

Of course, on auto, they all went to IRQ 11 to get their free beer and screwed everything up......

I may have to leave for an hour or so, being back around 4:15 Eastern time. It may take me a bit to do this, so if you do not see a post from me for a bit, that is why.

Thanks, and I will wait to hear from you before taking action, to make sure we are on the same wavelength.

Capri

**caprig** · 13 July 2001, 11:10

Originally posted by ALBPM
Uh Oh!!!! It's

Free Beer on IRQ 11 !!!tm

Paul

HAHAHAHAHHAHAHAHA

(or in spanish)
JAJAJAJAJAJAJAJAJAJA

What a maroon!

HAHAHAHAHAHHAHA

**caprig** · 13 July 2001, 11:14

Originally posted by Jorden
Thanks Pauly

What kind of Anti-virus program are you running?
Someone here says it could be your Juno. Did you try to make a connection to anything without using Juno?

I am running Norton, but this was happening way before I ever installed that.

I thought of the possibility of being Juno, due to the little spy program the are running undercover, but I want to rule out anything else first.

It is obvious that there is something trying to access that IRQ for some reason that sends it into garbled mode.

I do not have another way to access the internet.

However, I have talked with about 2 dozen people who have the same problem with different accesses to internet and everything else different except for the G400. Many of them also have SB LIVE too, but not all.

That is why I hesitate to think it is positively Juno.

Juno may be agitating something, that is possible.

Capri

**Jorden** · 13 July 2001, 11:27

Originally posted by caprig

Getting online:
56K internal ESS modem

Disabled ports
Parallel prt
serial port 2

Okay, so what we are going to try is to set the PNP OS to No

Assign the cards to IRQ's individually via BIOS depending on what slot they are in-- how am I doing so far?

QUESTIONS:

What is the Interrupt Request Table for the Motherboard for?

There are 4 interrupts A-D listed and which slots share which ones.

I can not find in the BIOS how to set the AGP card to a specific IRQ. Do you know where I should look?

Had the problem before disabling the parallel port. That is why I did it to help. It didn't help, really.

Before this, I had the cards all at great IRQ's. They usually started out with the device driver for the modem on 3, modem on 5 or 7, the sb emulator on 7 or 5 and the SB I can not remember where, but no conflicts.

Okay, answering your questions first:

What is the Interrupt Request Table for the Motherboard for?
It's listing the IRQs that are used by certain cards, and ports. It's just how the BIOS would want to set these IRQs before going off to Windows. (which fu... errm, scre... errm throws everything around again

)

There are 4 interrupts A-D listed and which slots share which ones.
The slots A-D in the BIOS are PCI slots 1-4. Which slots share which is something you ought to be able to find in the manual of your mobo.
Ofcourse, slot A (1) always shares with the AGP port. I don't know if you have any ISA slots.

Your modem. Even I get sloppy

Is it a card, or is it an onboard modem? If a card, is it PCI or ISA? If PCI, is it a hardware modem or a Winmodem?

Again about IRQs. Whatever you don't use, kill it if possible. Either in the BIOS, or in Windows itself. If you don't use the sb emulator, disable it in Windows. USB ports not used? Kill them in the BIOS.

You tried reinstalling Windows at some point? When you installed a first time Windows, did you try to disable ACPI in the BIOS? (ACPI is also notorious for throwing just about every IRQ it can find on one big heap, and good luck to you

)

Juno. Well, I don't know how Juno works, so it might be something to look into. Get a (possible) free ISP and try connecting through that. If nothing crashes, Juno is up one notch on the suspect list

Jord.

**ALBPM** · 13 July 2001, 11:41

What's the matter caprig??? No sense of humor right now.

"Free Beer on IRQs 9 and 11" has been a common problem since the G400 came out.

At least that's what we call it at MURC.

Hang in there, people on this forum have been fixing these same issues for quite awhile.

Paul

**Rags** · 13 July 2001, 11:51

Free Beer....people on this forum have been fixing these same issues for quite awhile.

Heh. I am sure that many a MURCer has fixed the free beer problem at many pubs too. One night of free beer, and the murcers would drive them bankrupt.

Rags

**caprig** · 13 July 2001, 12:58

You Made My Day

Originally posted by ALBPM
What's the matter caprig??? No sense of humor right now.

"Free Beer on IRQs 9 and 11" has been a common problem since the G400 came out.

At least that's what we call it at MURC.

Hang in there, people on this forum have been fixing these same issues for quite awhile.

Paul

No sense of humor?

Didn't you see me laughing? I even laughed in two languages......

Still laughing actually. Been searching for someone for 9 months who even acknowledges the IRQ pileup. You are the very FIRST I have come across that actually summed it all up perfectly.

It is a great relief to be among friends......

I have insisted that this is a common problem on G400 from the people I have talked to and the experiences I have had, and everyone says it is just my system!!!! I have talked with tons of "experts" and no one acts like they have ever heard of this!!!!

So, Paul, I am really thankful for your input. It actually released a bit of tension.

Then I went out to run my errands and my car was dead.

I am about ready to go to bed and not come out.

Capri

BTW, so has anyone solved this problem yet? .......I need some light at the end of the tunnel.

**Jorden** · 13 July 2001, 13:04

ACPI

ACPI. Do you have ACPI on? Do you want it off? If so, you need to reinstall your OS, and somewhere halfway disable ACPI if possible in the BIOS, and set it to APM.

I would go for a change from ACPI to APM first though

(I don't have ACPI, so I don't know the exact sequence, someone else has to tell you that!)
Then reinstall Win98.

That is, if you can change ACPI to APM in your BIOS. If not, then go back to the first original setup you had, all cards having their own IRQ, and I stress again, not the PnP OS install set to yes.

And keep an eye on Juno, ofcourse

Jord.

**caprig** · 13 July 2001, 13:17

And the Beer Goes On....

Originally posted by Jorden

Okay, answering your questions first:

What is the Interrupt Request Table for the Motherboard for?
It's listing the IRQs that are used by certain cards, and ports. It's just how the BIOS would want to set these IRQs before going off to Windows. (which fu... errm, scre... errm throws everything around again)

There are 4 interrupts A-D listed and which slots share which ones.
The slots A-D in the BIOS are PCI slots 1-4. Which slots share which is something you ought to be able to find in the manual of your mobo.
Ofcourse, slot A (1) always shares with the AGP port. I don't know if you have any ISA slots.

Your modem. Even I get sloppy
Is it a card, or is it an onboard modem? If a card, is it PCI or ISA? If PCI, is it a hardware modem or a Winmodem?

Again about IRQs. Whatever you don't use, kill it if possible. Either in the BIOS, or in Windows itself. If you don't use the sb emulator, disable it in Windows. USB ports not used? Kill them in the BIOS.

You tried reinstalling Windows at some point? When you installed a first time Windows, did you try to disable ACPI in the BIOS? (ACPI is also notorious for throwing just about every IRQ it can find on one big heap, and good luck to you )

Juno. Well, I don't know how Juno works, so it might be something to look into. Get a (possible) free ISP and try connecting through that. If nothing crashes, Juno is up one notch on the suspect list

Jord.

OK, the slot interrupt sharing thing...

Do I have to consider this when assigning IRQ's to slots? In other words are there certain IRQ's that can NOT go on certain slots (only PCI , no ISA)

MODEM
Separate modem, will not use onboard. It is not a WinModem, will not use those either. It is Smart Link.

SB Emulator
I have assumed that DOS games require this, so I have not gotten rid of it. I am one of those strange people that still loves DOS. The good old days.......

Disabling ACPI
I am afraid I am in dense mode with this one. What is the point? What does it do to disable it and what are the possible consequences?

Re-installing Windows.
About 3 times totally since this began

FREE ISP
Not sure where to look for that. We are in a rural area. How would I connect to that? In other words, how do I set up access through what ? I would prefer to stay away from the Win98 stuff (Outlook Express, etc)

I went out to do my errands I told you about and my car was dead, so I am having comprehension problems today.

Thanks for your patience.

Capri

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Dissolving G400- Doesn"t Anyone Know?????

Dissolving G400- Doesn"t Anyone Know?????

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