New Matrox Email Survey

[pgde]

Just got the below email from Matrox. It appears that we have a chance to honestly respond about the card. They even ask for comments by email. I would post mine, but I think it would be equivalent to beating a dead horse about performance. Here is the email:

Dear Matrox Parhelia owner,

Thank you for purchasing a Matrox Parhelia. With your help we would like to make the product even better.

For approximately 15 minutes of your time, we would like to offer you a $15 USD, $22 CAD, or £10.00 GBP rebate coupon at our online store, Shopmatrox.com.

Simply fill out this quick survey to obtain your coupon: http://www.matrox.com/mga/surveys/aug02/websurvey.cfm

Some restrictions apply. Please see this page for details:

http://www.matrox.com/mga/surveys/aug02/details.cfm

Thank you for your time.

Matrox Graphics Web Team

[mute]

i sure hope that only people that bought a parhelia will answer the survey

[Sinistral]

- Done, thanks for the link. I hope, the Parhelia Bashers dont bash the product directly now . -

[[GDI]Raptor]

It's done!

[lecter]

Got the e-mail myself today....did the survey, it's good that they at least seem interested in consumer feedback.

[xortam]

Its nice they're asking for feedback but its cheap incentive. How many people are likely to redeem a $15 Matrox store coupon over the next year?

[magog]

Originally posted by xortam
Its nice they're asking for feedback but its cheap incentive. How many people are likely to redeem a $15 Matrox store coupon over the next year?

The coupon is pretty useless for me!
I never bought from the Matrox online store and I never will.

[P5ycho]

I probably won't use it either, but it's a nice gesture anyway.

[Maggi]

I wonder what that "follow up survey" would be about ...

[103er-Fan]

I think it's great that Matrox is using these surveys to find out how their customers like the Parhelia. I also just did this survey and I am curious to what Matrox is up in the future.

[GT98]

Originally posted by xortam
Its nice they're asking for feedback but its cheap incentive. How many people are likely to redeem a $15 Matrox store coupon over the next year?

Whoo Hoo I can finally get that Matrox Network card I seen for free now with that Rebate

[HexOne]

why I love Matrox, they are in touch with their customers

[isochar]

Just a hunch that "Too expensive" and "Too slow" are common answers for those with complaints...