Shouldn't Matrox recall Parhelia?

[joonie]

Originally posted by borat
do some searching for banding - all this has been discussed, if you feel your parhelia is "faulty" return it knowing that they are all like it and get your money back - stop winging about something you can do nothing about and get on with things. all parhelias suffer a similar fate its a design flaw matrox know we all know so if you cant hack banding get yourself a refund.

I don't think I can get a refund 'cause I had it for more than six months.

Originally posted by borat
stop winging about something you can do nothing about and get on with things.

I didn't pay more than $700CDN to suffer from such a disaster. With your attitude, you won't fix a thing in your life.

[JaG]

Joonie,
I understand you, like the others here surely do, too, but have you really thought any of your chips are bugfree? I expect at least no one is. Modern architectural designs are so complex that it's realization ever brings unexpected problems with it.

When chips are bugfree, they're old and outdated. It's silly, I know, but true.

Do you know how many described bugs your PentiumIV has?
No? - Than please look here:
ftp://download.intel.com/design/pent...t/24919935.pdf

In boxed Intel Processors you'll find a short describtion about installing and warranty. There you'll find a footnote, too. Intel writes here, that all design issues which appear in those 'Specification Updates' are no reason for returning or exchanging the processor.

Parhelia is fully functual or isn't it? - It would be nice to be able to use all chip features, soon. It would be nice if it performs still a bit better but I think, it's functioning. If Intel would return it's Pentiums each time they discover a new bug, they wouldn't be alive, too.

RMA of most or any Parhelia now, would kill Matrox. That's for sure, because they not only just have to return the cards, pay the shippings, the recycling... No they probably have to redesign it & produce new lines of it, too. That costs at least many millions perhaps neally billions of dollars. Perhaps more than the developement of the original Parhelia core.

Anyway it's an annoying bug, sometimes more sometimes less, but there are others, too, in those chips of competitors and other areas of pc hardware. The modern methode of correcting such problems is to release the next generation...

That's business, sorry!

No one garanteed you that you get a bugfee product, when buying it, sorry.

[XHotKolaX]

Re: Shouldn't Matrox recall Parhelia?

Originally posted by joonie
If the Banding Issue seems to be a hardware problem, shouldn't
Matrox recall all Parhelia, like Intel did with their chipset a few
years ago? Or would it get Matrox out of business?
And is president of Matrox well aware of the situation?
Would it take more than Haig to answer all these?

Let's disregard every other card/chipset/hardware with buggy hardware that should've been recalled too. Also, banding varies from card to card. Those with the problem will, naturally, be more vocal.

Really now. If you dislike the card that much, sell it. If it's ~$150-175USD I'll even buy the bloody thing.

[az]

Hey, I was first! I get to buy it - you look for the next disappointed customer

AZ

[joonie]

Originally posted by XHotKolaX
Really now. If you dislike the card that much, sell it. If it's ~$150-175USD I'll even buy the bloody thing.

I thought I made my point clear on this...
I said I'm NOT THAT DISSATISFIED with Parhelia, although I have some complaints with it. Don't we all? You love your home country, but that doesn't mean you are 100% satisfied with what they do, am I not right?
I bought Parhelia just a day after its release and I'm not going to sell it. But I just can't stand it if it has a distinctive, eye-bugging hardware problem and it keeps bugging me. And I wanna see it that it gets fixed.

To JaG. Of course there is no hardware that doesn't have any bugs at all. But Parhelia's bug is just fatal and distinctive. Sure Pentium4 has bugs of its own, but not as bad as Parhelia and not TOO many people feel there is even a bug at all in the chipset. And Intel has revised the chipset very quickly. And yeah sure 'Specification Updates' are no reason for returning or exchanging the processor and it says so on the cover. But does Parhelia say "Fatal and annoying lines appear. Not Matrox's fault and no exchange or refund for the reason".

Originally posted by JaG

RMA of most or any Parhelia now, would kill Matrox. That's for sure, because they not only just have to return the cards, pay the shippings, the recycling... No they probably have to redesign it & produce new lines of it, too. That costs at least many millions perhaps neally billions of dollars. Perhaps more than the developement of the original Parhelia core.

Well, that's what I thought. They would go out of business and I sure wouldn't wanna see another graphics card company falling down, leaving ATi and nV to divide up the profits. But still, they should have been aware and known, consumers don't appreciate such big bugs Parhelia has. And Matrox should've tested over and over to find out that bug. If Matrox couldn't find the hardware problem and is found out after the release, sorry, they gotta recall it. That's business as you said, JaG. There is even no pity for them if Matrox denies their faults. Business is business, and we are consumers, who payed huge amount of money to get the usable graphics, if not satisfying.

On the other hand, what does HAIG have to say about this? Or the president of Matrox. They seem to avoid the topic at all. Which is indeed sad.

[joonie]

Originally posted by az
Hey, I was first! I get to buy it - you look for the next disappointed customer

AZ

HA HA HA HA HA You are funny Az.
I'll sell to someone who pays me higher (Just Joking )

[borat]

Originally posted by joonie
I don't think I can get a refund 'cause I had it for more than six months.



I didn't pay more than $700CDN to suffer from such a disaster. With your attitude, you won't fix a thing in your life.

what excactly do you want matrox to do, you are spelling out problems but offering no solution, tell me what they can do for you keeping in mind that they will not redisign and fab you a new banding free core and that they all suffer the same fate to a greater or lesser degree, do you want them to send a new card to you? because if you bitch at them enough they will. do you want a refund because once again make enough fuss and that will be done? ultimately no product is perfect and maybe parhelia is less perfect than others but we all know the score with it so make your choice and stop creating issues which have no answer then getting annoyed with people when they tell you so, nothing gets solved when you linger over an unsolvable situation progress can only occur when you move on and disregard the things which will waste your time. and please note this is not a personal attack in any way shape or form as you seem to be a very enthusiastic new member to MURC and i myself am no life long member trying to say we know best but when it comes to this issue its been exhausted to the death and has no resolution.

[az]

Haig may not say anything that goes against company policy, you might understand that.

Be sure to know Matrox is not happy with this, too, but they really, really can't afford to do anything about it.

You COULD have tried to RMA or refund your card long ago. But you didn't. So, what do we conclude of that? Either the banding wasn't very bad, and you didn't even notice it until you'd read about it. Or, the banding was noticeable, but bearable - either way, it took you more than six months to come and complain. This does not make you very believable. Some might even think you came here just to troll...

AZ

[XHotKolaX]

Originally posted by joonie
But I just can't stand it if it has a distinctive, eye-bugging hardware problem and it keeps bugging me. And I wanna see it that it gets fixed.

Funny you say this. Up until recently you never even knew it existed. In addition, you saw nothing when it was pointed out.

[Chrono_Wanderer]

LOL. You are funny XHotKolaX so mean

BTW... how come the information minister for ATI, nV, and Matrox looks the same

[jackzod]

Originally posted by [GDI]Raptor
http://www.theinformationminister.co...p?ID=612175002

Matrox on the banding issue.......

ROFL

[Norcimo_RIS]

Matrox is not going to recall "didly squat:" they are going to dig it deep in the ground.... so forget about it.. I have tried..trust me, you can't even sue them if you live in USA... we got reemed. Thats the fact.. so get a monitor with a DVI input if you want no banding interfierence.

[Marshmallowman]

If you have banding, you can try returning the card within the warranty period I would.

But since not all cards exhibit banding a general recall is simply not on the cards(hmm, that sounds weird)

[WayneHu]

I believe P650 will be more competitive if it supports Dual DVI/RGB + TV out-clone/overlay mode with the same price.

For P750, it will be very attractive if it has 128MB RAM even the interface is just 128 bits.

[joonie]

Originally posted by az
You COULD have tried to RMA or refund your card long ago. But you didn't. So, what do we conclude of that? Either the banding wasn't very bad, and you didn't even notice it until you'd read about it. Or, the banding was noticeable, but bearable - either way, it took you more than six months to come and complain. This does not make you very believable. Some might even think you came here just to troll...

AZ

Can't be assed by a real troller. Just a waste of time.
Don't even read my thread.
Just go fetch my couch for my ass. doggie