g550 opengl and d3d problems

[Curmudgeon]

I was using a g400 (single head 32 Mb) and it worked just fine playing almost all games.

I just replaced the g400 with a g550 and I cant play any of my favorite games at all.

OpenGL games simply tell me that they cant initialize an OpenGL surface and D3D games run painfully slow (less than 5 fps).

I used the matrox uninstall utility to remove all of the old drivers first.


Any advice would be very appreciated....

[Greebe]

You will need to post up your system specs for us to help further

OS, drivers and hardware specs please

[Curmudgeon]

From the Direct X Diagnostic Tool:
------------------
System Information
------------------
Time of this report: 9/29/2001, 17:45:47
Operating System: Microsoft Windows 98 (4.10, Build 1998)
Language: English (Regional Setting: English)
System Manufacturer:
System Model:
BIOS: Award Modular 6.0
Processor: Intel Pentium III, ~733MHz
Memory: 512MB RAM
Page File: 0MB used, 32MB available
DirectX Version: DirectX 8.0 (4.08.00.0400)
DX Setup Parameters: None
DxDiag Version: 4.08.00.0400

MotherBoard: Asus P3V4X
MotherBoard Chipset: VIA Apollo Pro133A

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: The file CTPCI9X.VXD is uncertified, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs. You may be able to get a certified driver from the manufacturer of the hardware device.
Music Tab: No problems found.
Input Tab: No input devices detected.
No problems found.
Network Tab: No problems found.

------------------
DirectX Components
------------------
<edited for brevity. Basically, I have all components of Direct X 8.0a installed>


---------------
Display Devices
---------------
Card name: Matrox Millennium G550
Manufacturer: Matrox Graphics Inc.
Chip type: Matrox G550 Rev
DAC type: Internal
Device ID: Enum\PCI\VEN_102B&DEV_2527&SUBSYS_0F84102B&REV_01\ 000800
Display Memory: n/a
Current Mode: 1280 x 1024 (16 bit)(optimal refresh rate)
Monitor: ViewSonic EF70
Monitor Max Res: 1280,1024
Driver Name: G550.drv
Driver Version: 4.12.01.1210 (English)
DDI Version: Unknown
Driver Attributes: Final Retail
Driver Date/Size: 8/3/2001 13:49:24, 279920 bytes
Driver Certified: Yes
WHQL Date Stamp: None
VDD: *vdd,*vflatd
Mini VDD: G550.vxd
Mini VDD Date: , 0 bytes
Device Identifier: {D7B71ECB-6667-11CF-9B73-842FAEC2CD35}
Vendor ID: 0x102B
Device ID: 0x2527
SubSys ID: 0x0F84102B
Revision ID: 0x0001
Registry: OK
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result:
D3D Test Result:
AGP Test Result:

-------------
Sound Devices
-------------
Description: Creative SBPCI Direct Sound Driver
Device ID: PCI\VEN_1274&DEV_1371&SUBSYS_80011274&REV_07\BUS_0 0&DEV_0D&FUNC_00
Manufacturer ID: 2
Product ID: 501
Type: VXD
Driver Name: CTPCI9X.VXD
Driver Version: 4.12.01.2011 (English)
Driver Attributes: Beta Retail
Driver Certified: No
Date and Size: 11/9/2000 01:00:00, 467613 bytes
Other Files: ctpci9x.vxd
Driver Provider: Creative
HW Accel Level: Full
Registry: OK
Sound Test Result:

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\system32\drivers\gm.dls
Version: 1.00.16.0002
Ports:
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MIDI Mapper, Hardware (Not Kernel Mode), Output, No DLS, Internal
SB PCI128 MIDI Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
SB PCI128 MIDI Out, Hardware (Not Kernel Mode), Output, No DLS, External
SB PCI128 MIDI In, Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Music Test Result:

-------------
Input Devices
-------------
Poll w/ Interrupt: Yes
Registry: OK

-------------
Input Drivers
-------------
Registry Key: msjstick.drv<0002>
Active: Yes
DeviceID: VIRTUAL\*PNPB02F\PCI&VEN_1274&DEV_1371&SUBSYS_8001 1274&REV_07&BUS_00&DEV_0D&FUNC_00
Matching DevID: VIRTUAL\*PNPB02F
16-bit Driver: msjstick.drv
32-bit Driver: vjoyd.vxd




This is what I get when I run Quake 3 Arena


Q3 1.30 win-x86 Aug 20 2001
----- FS_Startup -----
Current search path:
D:\Program Files\Quake III Arena\baseq3\pak6.pk3 (64 files)
D:\Program Files\Quake III Arena\baseq3\pak5.pk3 (7 files)
D:\Program Files\Quake III Arena\baseq3\pak4.pk3 (272 files)
D:\Program Files\Quake III Arena\baseq3\pak3.pk3 (4 files)
D:\Program Files\Quake III Arena\baseq3\pak2.pk3 (148 files)
D:\Program Files\Quake III Arena\baseq3\pak1.pk3 (26 files)
D:\Program Files\Quake III Arena/baseq3
E:\Quake3\\baseq3\pak1.pk3 (7 files)
E:\Quake3\\baseq3\pak0.pk3 (3539 files)
E:\Quake3\/baseq3

----------------------
4067 files in pk3 files
execing default.cfg
execing q3config.cfg
couldn't exec autoexec.cfg
Hunk_Clear: reset the hunk ok
...detecting CPU, found Intel Pentium III

------- Input Initialization -------
Initializing DirectInput...
Couldn't set DI coop level
Falling back to Win32 mouse support...
Joystick is not active.
------------------------------------
----- Client Initialization -----
----- Initializing Renderer ----
-------------------------------
----- Client Initialization Complete -----
----- R_Init -----
Initializing OpenGL subsystem
...initializing QGL
...calling LoadLibrary( 'C:\WINDOWS\SYSTEM\opengl32.dll' ): succeeded
...setting mode 3: 640 480 FS
...using desktop display depth of 16
...calling CDS: ok
...registered window class
...created window@0,0 (640x480)
Initializing OpenGL driver
...getting DC: succeeded
...GLW_ChoosePFD( 16, 16, 0 )
...27 PFDs found
...hardware acceleration found
...PIXELFORMAT 2 selected
...creating GL context: failed
...failed hard
...restoring display settings
...WARNING: could not set the given mode (3)
...setting mode 3: 640 480 FS
...using colorsbits of 16
...calling CDS: ok
...created window@0,0 (640x480)
Initializing OpenGL driver
----- CL_Shutdown -----
RE_Shutdown( 1 )
Shutting down OpenGL subsystem
...wglMakeCurrent( NULL, NULL ): success
...releasing DC: failed
...destroying window
...resetting display
...shutting down QGL
...unloading OpenGL DLL
-----------------------
Q_strncpyz: NULL src





Please, please, please tell me that there is something 'simple' that I can do to get my favorite games to work

[Greebe]

1. Goto control panel and use the add/remove Matrox Graphics software.
2. Reboot directly into safe mode.
3. Go into device manager and delete all display adapters and monitors.
4. Reboot and go in your system BIOS.
5. Be sure that USB is enabled, PNP OS set to YES, Assign IRQ to VGA enabled and AGP aperture size set to 256 or the highest.
6. Boot in normal mode.
7. Upon detection of the card install drivers for standard VGA adapter from windows list only. Do not install Matrox drivers at this point.
8. Install the latest 4 in 1 patch rev 4.33 from VIAs website www.viatech.com
9. Reboot.
10. Install the latest Matrox drivers (PD 6.71.011)
11. reboot and configure as needed.

You may also want to grab MTST Utility 4.01.03 for a bit of tweaking if neccessary.

[Curmudgeon]

It worked!

Thank you, Greebe

That did the trick!