Exitce@home files chapter 11

[ALBPM]

I just got this email today....

Dear Comcast @Home Customer,

On Friday, September 28, Excite@Home, the Internet service provider for Comcast @Home, filed for Chapter 11 bankruptcy protection to allow them
the opportunity to restructure their financial situation with their creditors.
As you may know, financial restructuring allows companies that have declared bankruptcy to continue to operate their business successfully.

More than five years ago, Comcast committed to the high-speed Internet business by partnering with Excite@Home, and we continue to be committed
to providing high quality, reliable service. We are confident that Excite@Home, whose major shareholders include AT&T, Cox and Comcast, will maintain all e-mail and web space services for our customers.

Comcast will continue providing its customers with the best high-speed Internet service both now and in the future. We are doing everything possible
to ensure that the 950,000 customers we will serve by year-end will continue to be served well while Excite@Home restructures its financial situation.

Comcast views high-speed Internet as one of the most important products in our portfolio and we remain committed to this business and to our customers.
We thank you for choosing Comcast and look forward to continuing to provide you with the best high-speed Internet service available.

Sincerely,

David Juliano
Sr. Vice President & General Manager

[Joel]

I don't know about everyone else but I pay $33.35 a month because I own my cable modem. So let's see.

950,000(customers) x $33.35(say everyone owns their cable modem) = $31,682,500.00

Then on top of that I also pay a basic cable charge, per month, which pretty much everybody pays one way or another. So that is:

950,000 x $12.34(which they just went up on) = $11,723,000.00

So if you add the two together:
31,682,500.00 + 11,723,000.00 = $43,405,500.00, and that is per month for just the bare access to Comcast@home.

Wonder what they are doing with all that money? Using it as toilet paper??

Joel

[Pneumatic]

Take a look at the stock chart on @Home. They have been on the slide for a year or so now. I just hope that someone will step in and bail them out somehow.



They have gone from $15.00 per share to $0.15 per share.

[ALBPM]

Looks like AT&T is cashing in on the goods.

http://www.nandotimes.com/technology/story/111053p-1239111c.html

[Helevitia]

Joel,

It's called greed and poor management. @home is one of my customers and they are poorly run. You only need to look as far as their tech support to see that. BTW, I also have @home(going on 3 years now) and I don't own a cable modem and I'd say 90% of all the customers don't. Also, they just raised the rates out here in Cali, so now they charge 44.95 a month without a cable modem.

Dave

[Greebe]

Comcast customers are charged $50/m for access with modem... modem is $7.50/m by itself

Of course if you also get their cable TV service it's $10/m less

Here I'm With VerizonDSL (which has been good since they straightened out their messups a couple months back)... $60/m for 1.5m/384... it's divided up ~$34 for DSL equipement (& support) and $26 for net access. That way they'll only credit you where the blame lies.. most of the time it's the lesser $$

[rubank]

I don´t know how they act in US, but I just read that in Australia they monitor their customers downloads.
They have informed their customers that if they are cought downloading pirated software they will be promptly excluded from the service!
They conduct their monitoring on a regular random basis.
God knows what else they monitor.

Anyway, that should be enough to grant them a free ride to oblivion.

rubank

[Sasq]

There not monitoring in Oz to my knowledge, there was talk but afaik it was another urban myth

Dan

they do have crappy low max data thruput caps though

[Ali]

Shit, I thought net access was cheap in america. Im paying $39 a month NZ$ (around US$15-17 I suppose) for satalitte. Max download Ive had was 1.4MB/sec, normal around 80 to 100 KBps.

No upload to talk about, but doesnt worry me.

ADSL here is about NZ$30 for the slow connection(256 i think), or NZ$60 for full ADSL (8Mbit max, 2Mbit min).

Ali

[Wombat]

Yeah, you do have it cheaper. I wouldn't want satellite though. I'm a gamer, and the ping would kill me.

[Pneumatic]

Dear Valued Customer:
AT&T remains committed to working with Excite@Home's management
and the bankruptcy court to provide uninterrupted high-speed
cable Internet service to our customers, as well as continuing
relationships with other cable companies to ensure seamless
service to their customers on the @Home network.

If the asset sale is approved, AT&T also plans to build on
the assets it acquires to develop a more robust network while
improving and growing our broadband high-speed Internet access
business for all cable company subscribers.

Sincerely,
AT&T Broadband

Just got this today.