Stupid companies

[The PIT]

How come when you cancel a direct debit to a company and then create a new one it causes so much confusion for them.
I have a pension with npi I then changed the type of pension fund I was in and canceled the direct debit as instructed and a new one was setup. A few days after the old direct debit was due a letter arrived saying blah blah you haven't paid. I ignored it since it was less than a week since I canceled the orginal debit. Today another letter arrives since you haven't paid your orginal fund has been suspended. I reckon this just the standard letter that they've sent out without checking whether I've got a new fund setup. Checking my bank statement shows the new direct debit setup and running.
Anyway I've emailed them asking to them to check to see if there records are uptodate since my bank account is being debited. I wonder how long it takes them to realise I've got another policy.

[SteveC]

I realised a week or so ago that the Carphone Warehouse had 2 direct debits set up for my single account and have taken over £130 too much from me over the last year or so for my phone's insurance

Got it back with no trouble though when they realise the mistake.

[cbman]

Its because the people who handle that kinda stuff aren't what you would call "professionals"

A little blurb pops up on the screen.. they hit print and off goes the letter..

Makes the workday hasslefree.

I can't stand it when they do that...

I get letters all the time from a collection agency from the phone company because I get paid the second and last week of each month.. the last going to rent and the first going to bills and food... The Phone Company Sends the bill out the last week of the month and the Collection company sends it letter out the start of the second week of the following month...

I don't know how many times I have e-mailed, Phoned, and explained how I have things set up.. but the lazy bastards can't even be bothered to write it down

What it mainly means is I have no chance of getting my deposit back in any kind of resonable timeframe.

[Bohrn]

speaking of collections agencies...

I moved to my new place in March of this year. Apparently a dead beat lived here before me. I get 2-3 calls a week from the same 2 collections agencies about him. I explained the situation to them, but they think that I am him and trying to hide my identity or something. It is really annoying!! I tell them over and over, to no avail. I say "no one by that name lives here" they say "oh, are you sure?" ad infinitum....

friggin morons

[cbman]

Bohrn

There is an easy way to fix that...

Draft up a letter stating that you are going to charge them for harrassment.

I am sure that there are a few other things that you could throw into that letter.

Make a copy up for them and one to have incase they don't act upon it.

If they don't act upon it you should.

Don't put up with that kinda crap.

[KvHagedorn]

That's why I still write checks for everything.. I don't want ANYONE having the power to take money directly out of my bank account but me, anyhow..

[Wombat]

Next time they call get all of their information, and make sure they understand it's for the restraining order. It's also good to tape them and inform them they are being taped.

When are they calling, btw? There are a lot of laws about bill collecting, and most agencies violate them. But big penalties can insue. They just count on people not knowing their rights.

[Bohrn]

hey, thanx for the good words guys. Yea they call at lunch time now. With my promotion at work I now get an hour for lunch so I go home. They know that I am there now, so they figure they can get me. I will get more info next time, thanx again. I never pursued it because the little guy always gets screwed and I didn't have any lube handy.

[The PIT]

Stupid bunch of wallies have written back asking for my bank statements. Take a running jump. They haven't even checked to see if I'm contributing to a different policy. Still it's fun pssing them around.

[spoogenet]

Direct Deposit = good
Direct Debit = bad

Does Canada have the same restrictive laws that US has?

b

[Bohrn]

which laws are u refering too? We aren't too badly done by in that departement afaik. I might be missin something.

[The PIT]

Bohrn have you got those guys sorted out ??

[Bohrn]

-The Pit- Actually I haven't heard from them for a week or so. Maybe they found the guy they want and will leave me alone

If not, I will unleash the beast on the next one that calls me. Or not, I'm a bit of a wuss actually

again, thanx for the concern. Appreciated.