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  • ATI = shit support

    Maybe I'm missing the point but I have asked ATI for an answer to a problem and all I get is fobbed off. Enclosed is my reply to why my card fails to install ANY Radeon driver under win2k. Shit kickers.
    .................................................. ..


    ATI
    your support is a joke. I have had my Radeon card for nearly 12 months and
    it still refuses to install WIN2K drivers. All you can do is fob me off with
    this reply. Dont you think I have looked at these sites.


    regards Michael

    ps unless you can resolve this issue then I will never buy another ATI card
    again period.

    -----Original Message-----
    From: Eurotech
    To: 'michael.devonald@saic.com'
    Sent: 19/12/2001 09:05
    Subject: WEB info EN

    Dear customer,

    Thank you for contacting ATI Technical Support.



    Based on the large volume of emails we receive from our customers, we
    have
    designed our web site to contain answers to more than 80% of the
    questions
    we receive on a regular basis. For this reason, we will not be
    responding
    directly to your email as we believe you will be able to find an
    immediate
    answer to your question on our web site.



    To find the answer faster why not try our search engine.

    Please click on <http://www.ati.com/na/pages/search/search.html> and
    enter
    the question you would like to ask.

    The engine will then search all areas of our website to locate all
    relevant
    web pages.



    Technical questions about ATI products:

    Recommended drivers <http://support.ati.com/drivers/index.html>
    Interests include:
    Computing, Reading, Pubs, Restuarants, Pubs, Curries, More Pubs and more Curries

  • #2
    So why do they bother to supply an email address if they don't give a toss about there customers.

    I like the one I got from Symantec tech support email about ghost 2002.

    We do not provide tech support for your product.

    So why provide a miss spelt tech support email then ???
    Chief Lemon Buyer no more Linux sucks but not as much
    Weather nut and sad git.

    My Weather Page

    Comment


    • #3
      And the other 20%
      Main: Dual Xeon LV2.4Ghz@3.1Ghz | 3X21" | NVidia 6800 | 2Gb DDR | SCSI
      Second: Dual PIII 1GHz | 21" Monitor | G200MMS + Quadro 2 Pro | 512MB ECC SDRAM | SCSI
      Third: Apple G4 450Mhz | 21" Monitor | Radeon 8500 | 1,5Gb SDRAM | SCSI

      Comment


      • #4
        The 8500 was a serious contender for my next vid card. It wont be now.


        regards MD
        Interests include:
        Computing, Reading, Pubs, Restuarants, Pubs, Curries, More Pubs and more Curries

        Comment

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