Lizzie got a new job finally

[Technoid]

Have I mentioned the one who put a Ide cable on the feature connector on the integrated vga and some adjacent jumpers on his motherboard?

"Did I do something wrong?"

Fried his new shining CD-RW

[ZokesPro]

Originally posted by Technoid
Have I mentioned the one who put a Ide cable on the feature connector on the integrated vga and some adjacent jumpers on his motherboard?

"Did I do something wrong?"

Fried his new shining CD-RW

Ouch, but no you haven't mentioned it before.

[Byock]

Originally posted by Technoid
Have I mentioned the one who put a Ide cable on the feature connector on the integrated vga and some adjacent jumpers on his motherboard?

"Did I do something wrong?"

Fried his new shining CD-RW

Wow, thats a new one. Never heard of that before!

[High_Jumbllama]

Re: Lizzie got a new job finally

Originally posted by Lizzard[MPE]
guess whats shes doing..

Congrats, Liz. Now if only I can get a job soon(tm), though I do have three good possibilities right now.

[thop]

maybe it's time to post my excperience with tech support. often tech support knows less then the user who calls

[High_Jumbllama]

Training would have to better for tech support to be any good. I always got trained on how to run the program anot how to solve program when the program would not run.

[Brian R.]

Here you go Liz, a shitload of crazy stuff from tech support.

http://www.rinkworks.com/stupid/

Example:

Customer: "I received the software update you sent, but I am still getting the same error message."

Tech Support: "Did you install the update?"

Customer: "No. Oh, am I supposed to install it to get it to work?"

"Happy trails to you..."

[Greebe]

and to think just a few weeks ago you were asking me how to get into CMOS...

[The PIT]

University new network delivery of new programs. Nice email goes out with the message contact the helpdesk if it goes wrong. However they nearly always forget to tell the helpdesk when it's going live or that it exsists or not and never tell the helpdesk expected bugs and fixes.
Basically we use the crystal ball at times and redirect all queries to the developers that made it.

[ravalox]

I remember the day a friend told me he figured out how to make his downloads go faster. After asking how he managed to do this, he stated, "I just move my mouse around on the screen."

[agallag]

My best tech support story involves a V.P. who got a new laptop, with a port replicator, monitor, keyboard, mouse to go with it. It was set up for her on a friday.

Monday morning we got a call from her saying that it wouldn't boot up. I went up there, and she had everything but the laptop hooked up on her desk. I asked her to get out the laptop so I could take a look at it.

She said "What do you mean?".

You can probably see where this is going...

I said "you know, the computer, the laptop, where is it?"

She said "Well, I left that extra little keyboard and screen at home, do I need that?"

Aaaaaarrrrrgh. In case you were wondering, yes, she was blonde

[ravalox]

I have the misfortune of being the answer-man to one our most computer illiterates at work. He's working on a spreadsheet (and has used Excel for well over two years), and comes to ask me how he can create another spreadsheet just like the one he has but just change a few numbers.

Umm, save the file under a different name?? Of course, that's not good enough. I have to stand over him and point it out step by step.

[KRSESQ]

I did a five month sentence in Gateway tech support. I got off lucky, though. The weirdest call I got was from a guy who had installed a new CDROM drive and couldn't figure out why the IDE cable was "twisted funny." We went through all the steps and launched Windows (this was when 95B was Brand New). Drive was identified okay in device manager so I told him to put in a CD. A second later he said "what the..." and then "How stupid am I? I've got it installed upside down!"

This was one of my smarter callers.

Kevin

[Lizzard[MPE]]

bleh im no longer employed with them. i went to get my id made and they said i needed my orginal birth certificate. so i called my mom and she overnighted it to me . and i didnt get it til today at 3pm. i was supposed to bring my id in at 9am yesterday morning to save my job, cos its illegal to work there without all docs filed away. so yeah that kinda sucked.

lookin for a new job again. yay .

[thop]

wtf who wants to see a birth certificate i dont even know where mine is.