Sometime we should be having a training day. Now somewhere on the web there should be some training material where someone has as a script to act like a dumb user.
Management are having a great trouble grasping the fact that it helps if the user has a basic knowledge of the system i.e What they're running and how to use a mouse.
You can't diagnose anything if they can't even click on a mouse button.
Management are having a great trouble grasping the fact that it helps if the user has a basic knowledge of the system i.e What they're running and how to use a mouse.
You can't diagnose anything if they can't even click on a mouse button.
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