Quite a few Online companies have illegal terms and conditions on there websites as there probably not fully aware of the UK law.
Amazon is one yet if you ring them up with a faulty unit after thirty days they seem to replace it without a quibble.
Now this company conditions are well wrong
I did buy a Phone from them and it died. It's getting fixed by Carphone warephones for nothing but of course I did contact B4u toos ee what there response would be.
Anyway I had a nice email exchange with b4utele and they said sod off becuase they import from China. Something they don't tell you when you purchase by the way. I pointed out that it doesn't matter where they bought them from, they have to, by UK law cover the Warrenty and if they like I could ask trading standards to have a look. They said fine so I reported them. Trading standards have emailed me to say they are investigating the company.
Serves them right.
Amazon is one yet if you ring them up with a faulty unit after thirty days they seem to replace it without a quibble.
Now this company conditions are well wrong
I did buy a Phone from them and it died. It's getting fixed by Carphone warephones for nothing but of course I did contact B4u toos ee what there response would be.
Anyway I had a nice email exchange with b4utele and they said sod off becuase they import from China. Something they don't tell you when you purchase by the way. I pointed out that it doesn't matter where they bought them from, they have to, by UK law cover the Warrenty and if they like I could ask trading standards to have a look. They said fine so I reported them. Trading standards have emailed me to say they are investigating the company.
Serves them right.
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