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Disclaimer: This Is a rant!
Why is there a size cap on IE's cache?
When it hits the cap it just makes a new folder and continues!
On one customers computer it ate up 80% of the hdd
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One customer got an old computer from his work and when he hooked it up to the net he was horrified to know that the age old trend mico antivir didn't protect him at all.
Every .exe file on it was infected.
He was even more horrified when I told him that I wouldn't install any software that wasn't freeware or he had a licence for...
Fortunately the computer had a XP sticker on it.
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We have several potential customers who can't seem to be without their computers for more than a day and since we employ a rotating cue system (in first fixed first etc etc) we don't guarantee anything other than that the medium time is one work week they are reluctant to get their computers fixed by us.
We do have a "skip the cue" option at a premium $350 at which we'll almost guarantee that barring unrecoverable harddrive failure the customer will have it in 24 hours
(yes, we are evil bastards ).
Some of those potential customers go somewhere else, some chose to take their chance in the cue, some pays and grumble, some astound us by thinking it was cheap, corporate customers don't even blink
But then we have those sad cases;
For a month we were phone stalked by one that phoned several times per day asking if the cue was empty.
Another one tried repeatedly to haggle...
Worst one was the one that refused to pay afterwards....
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And finally:
"hm...what have we here?" I pull a firewire frontpanel cable from the speaker and led pin block of the mother board of one customers computer.
"oh that, I didn't know where to put it so I just jammed it down where it fit" the customer replies
"uhhh, this cable shorted and fried, couldent you smell the smoke?" I could still smell the burned plastic.
">chuckle< I thought it was just one of the new fans, should I care?"
I wish I could have said "Dude, you destroyed a part of your new case because you didn't RTFM!" instead I just looked at him like he was a caveman and said "yeah..."
He had also fried his burner by forcing the floppy cable into it's ide port...
Why is there a size cap on IE's cache?
When it hits the cap it just makes a new folder and continues!
On one customers computer it ate up 80% of the hdd
---
One customer got an old computer from his work and when he hooked it up to the net he was horrified to know that the age old trend mico antivir didn't protect him at all.
Every .exe file on it was infected.
He was even more horrified when I told him that I wouldn't install any software that wasn't freeware or he had a licence for...
Fortunately the computer had a XP sticker on it.
---
We have several potential customers who can't seem to be without their computers for more than a day and since we employ a rotating cue system (in first fixed first etc etc) we don't guarantee anything other than that the medium time is one work week they are reluctant to get their computers fixed by us.
We do have a "skip the cue" option at a premium $350 at which we'll almost guarantee that barring unrecoverable harddrive failure the customer will have it in 24 hours
(yes, we are evil bastards
).Some of those potential customers go somewhere else, some chose to take their chance in the cue, some pays and grumble, some astound us by thinking it was cheap, corporate customers don't even blink
But then we have those sad cases;
For a month we were phone stalked by one that phoned several times per day asking if the cue was empty.
Another one tried repeatedly to haggle...
Worst one was the one that refused to pay afterwards....
---
And finally:
"hm...what have we here?" I pull a firewire frontpanel cable from the speaker and led pin block of the mother board of one customers computer.
"oh that, I didn't know where to put it so I just jammed it down where it fit" the customer replies
"uhhh, this cable shorted and fried, couldent you smell the smoke?" I could still smell the burned plastic.
">chuckle< I thought it was just one of the new fans, should I care?"
I wish I could have said "Dude, you destroyed a part of your new case because you didn't RTFM!" instead I just looked at him like he was a caveman and said "yeah..."
He had also fried his burner by forcing the floppy cable into it's ide port...
Drove me mad!!! But that's how I gained most of my knowledge and experience. Glad I moved far away from all that now. I loathed computers as well, but now, I found a new love, laptops.
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