RR-G \ New Version?

[DAS]

Hello Everyone. This is my first post here and I hope I've got the right forum and right thread.

I recently bought a G400 Dual as well as a RR-G and while the video card is spectacular, I'm really disappointed with the RR-G's video capture (in)ability. It doesn't maintain colour, loses sync between video and audio and is generally not behaving as well as the Hauppauge capture card I have in another computer. It also crashes the system at times and/or locks it.

The drivers that came with the RR-G didn't recognise the G400 drivers so I updated both from the Matrox site to Video tools 1.51.024
and Powerdesk 5.30.007

I am located in Australia so I'm set up for PAL rather than NTSC. I have a PIII-500 and LVD SCSI drives so speed isn't an issue. I am trying to use Media Studio Pro 5.2.

Does anyone have any advice or should I simply remove the card? I think I've done everything by the book and I have run out of things to try.

Thanks in advance

DAS

[Pertti]

Hi DAS,

Have you checked the Idiots Guides and Tips & Tricks sections on http://idiots-guide.matroxusers.com/ ?

If those don't help, could you post your system specs (everything your system has swallowed, with the IRQ assignments and the operating system).

Pertti

[DaddyBay]

DAS,

You have definitely come to the right place. Pertti has good advice. If you still have problems after checking out the Tips and Tricks, it would be a good idea to start a new thread to get the attention of more people. The RR-G is a good card. Let the people here have a crack at helping you to figure out how to get the card working as it should.

Good luck.

[Technoid]

I have a RRG AGAIN!!!!
After a month I told the retailer to shove it!
And got the last one in stock from another company!
It dident work!
After a litle detective work i found out that the coaxial and composit conectors made contact with the backplate of the RRG and somehow shorted it out!
Well....
At first i thought that it was some weird glitch theni isolated the inconectors with tape ant tomorow i will make an new backplate that doesent go near the input connectors!

[DAS]

Thanks for the advice, people. Tips & tricks were interesting but didn't help, at least not with that problem. Learned a lot of other stuff, though!

Look out for the new thread.