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  • #1

    "Failed to build a preview graph" DV error.

    Can not find any reference to this error on the net or here at the forums.

    Anyone here had experience in solving this error? Comes up when I use Ulead MSPRO 6.0 video capture from a 1394 firewire using Microsoft DV cam. I have tried all the usual remedies.

    Seems like it is probably a DirectX issue. I do have an support assist request in with Ulead.

    Jack
    Tags: None
  • #2
    Jack

    If the camcorder (Mains connected & in VTR mode) is connected via firewire it usually defaults to Direct Show. I think you don't have Ulead Direct Show Plug In selected.

    All under the SETUP Menu

    Device Driver should be MS 1394 Device conrol under Device control.

    Switch Capture Plug In to - Ulead Direct Show Plug In

    You should have Microsoft Driver & VCR ticked under Ulead Direct Show Capture Plug In.

    You may have to close & restart MS Pro 6 before it connects.

    IHTH


    johnpr98

    Web page with ADS Pyro 1394 stills & info http://www.price98.freeserve.co.uk/

    Forum with tips & info for the ADS Pyro & Ulead VS & MS Pro 6 http://pub9.ezboard.com/bpyro1394

    [This message has been edited by johnpr98 (edited 20 May 2000).]

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    • #3
      I got an answer back from Ulead technical support. Their suppestion was to ensure that the "DV camcorder was plugged into the computer". Ain't that just grand!

      Since I can find no reference to this error message using deja, or any other search engine, I will proceed with reformatting and reinstalling Windows. I really don't want to do that, but its the only thing left to do.

      johhpr8

      I have previously checked the items you suggested. My setup had actually worked quite well, but I did something, and I think it was the latest DirectX update which had caused me to get the "Failed to build a preview graph" error message from the Ulead application.

      Jack

      Comment

      • #4
        Have you tried uninstalling & reinstalling MS Pro 6, installing all the QT etc. & the Windows 98SE update (dependant on your OS)

        I presume you have the MS drivers?

        I see one ommision from my peevious post. The camcorder shoulfd be switched on before staring MS Pro 6 (In VTR Mode & connected oviously)

        The error message you are getting is that the camcorder is not connecting with the software.

        johnpr98

        Web page with ADS Pyro 1394 stills & info http://www.price98.freeserve.co.uk/

        Forum with tips & info for the ADS Pyro & Ulead VS & MS Pro 6 http://pub9.ezboard.com/bpyro1394

        Comment

        • #5
          john

          Yeah, did all that. I can control the camera, and play video just fine with the Ulead Video Capture, but when I start the capture is when I get the error. So I would think the camera is talking fine with the software.

          Jack


          [This message has been edited by Jack Hearn (edited 23 May 2000).]

          Comment

          • #6
            Hi Jack

            You have to press play (For some users)before you capture, VS v4 starts automatically (I get a file corrupted message then though).

            Which operating system Win 98 Gold, 98 SE or 2000

            If 98 SE have you installed the update 243174up update

            What type of camcorder do you have.
            What type of 1394 board is it?

            It doesn't sound like a reinstall issue to me.


            johnpr98

            Web page with ADS Pyro 1394 stills & info http://www.price98.freeserve.co.uk/

            Forum with tips & info for the ADS Pyro & Ulead VS & MS Pro 6 http://pub9.ezboard.com/bpyro1394


            [This message has been edited by johnpr98 (edited 23 May 2000).]

            Comment

            • #7
              Some cameras don't respond to the software fast enough. There is a setting in MSP6 (or in the pyro card settings, sorry I don't remember) for 'non-standard' devices. If you haven't tried it it might be worth a shot.

              Mark F.

              ------------------
              OH NO, my retractable cup holder swallowed a DVD...
              and burped out a movie


              Mark F. (A+, Network+, & CCNA)
              --------------------------------------------------
              OH NO, my retractable cup holder swallowed a DVD...
              and burped out a movie

              Comment

              • #8
                Mark,

                Something like those setting exist in the device manager properties for the card. But I am pretty sure I have tried those already.

                John,

                Using a Sony TRV800? Digital 8, and the SIIG Firewire 4 channel card.


                Jack

                Comment

                • #9



                  3) Click on Select Device Control.
                  Ho Again

                  I wish I knew what operating system you had?

                  Lifted from the SIIG help pages http://www.siig.com/knowled/10010444.HTM

                  a) If the camcorder shows in Sound, Video, and Game controllers, verify that "TI 1394 DV camera" shows in the box.

                  b) If the camera is showing in "Imaging Device", " MSDV 1394" should be selected in the box.

                  johnpr98

                  Web page with ADS Pyro 1394 stills & info http://www.price98.freeserve.co.uk/

                  Forum with tips & info for the ADS Pyro & Ulead VS & MS Pro 6 http://pub9.ezboard.com/bpyro1394

                  Comment

                  • #10
                    John,

                    I have tried all the troubleshooting ideas on the SIIG site. I have left a message to technical support at SIIG, maybe I can get something a little more helpful than what I received from Ulead.

                    Jack

                    Comment

                    • #11
                      I suspect the SiiG need Windows 98SE, You haven't specified you operating system (Or I missed it). Every bit of Info helps to solve the puzzle.

                      johnpr98

                      Web page with ADS Pyro 1394 stills & info http://www.price98.freeserve.co.uk/

                      Forum with tips & info for the ADS Pyro & Ulead VS & MS Pro 6 http://pub9.ezboard.com/bpyro1394

                      [This message has been edited by johnpr98 (edited 25 May 2000).]

                      Comment

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