All right, so how do you move IRQ's around?

[Bixler]

Looking at the time of your last post...and still no report back, it seems that we must have been putting other hardware through its paces.

I'll be monitoring for the next little while, off and on. You haven't got that flat cable yet have you?? The whole world is watching you know.

Question for your next post. If you used add/remove to change drivers, did you get one of those "Blue Screens of Death" when you tried to close down? If so, and if you try again, be very cautious that you don't have anything else running, and that you are using the minimum of resources at the time of the add/remove and shutdown.

When you come back up, MAKE SURE that you are loading drivers ONLY from the floppy drive that YOU created when you downloaded the new drivers. If all of this has been done, we can only search further for the problem. And make sure that you have renamed that PU66vsd.vxd file!!!



Good luck and give us a blow by blow report.

Holly will guide you WELL in the ways of love, and we will do the rest. Listen to her advice about the 'blame' thing. Anyone over 30 understands.


[This message has been edited by Bixler (edited 27 November 1999).]

[McRhea]

Hey guys, I'm sorry I didn't come back after reinstalling the drivers for the Promise... Um... all went well. I did not get a blue screen... and I did install ONLY from the Floppy... The system tried to install a driver that was in the INF file in Windows, but I told it not to. So that's all good, and the Pu66VSD.VXD file is renamed to PU66vsd.PTI. My friends' brother still isn't back.

I'll try to get it tonight... if he comes home. I'm sorry about leaving everyone hanging with the IDE cable...

Uhh.... Jorden... I'm really sorry about messing your name up so much... OH MY GOD. Am I thick or what?? I'm SOOOOOO embarresed... (Jorden, Jorden, Jorden, Jorden, Jorden, Jorden, Jorden, Jorden, Jorden, Jorden, Jorden, Jorden,) There I think i'll remember now...

Smack me upside the head, ok? I deserve it. Man am I stupid... DOHHHHH!

My girlfriend is over at my house right now... so i'll be going... you guys have a great day... it's probably 3 or 4 AM where Tim is, and for JordEn, it's probably 12-2AM... right? Something like that... I'll come back on in about 6 hours... it's 6PM Saturday right now. So I figure i'll pump my girl for about 4 hours, and then rest a little... and then when she's asleep, come back. K? See ya'll...

She's sitting on the couch with nothing on, watching TV, so I have to go keep her company... and it's cold here... about 26 degrees Fahrenheit, and -3 degrees Celsius.
She says Hi and Thank you to all you guys that are helping me. A big kiss and a hug to you guys she says. Ain't ya'll happy now? Hehehe, Don't get offended Holly.

Bye now. Chris

[Bixler]

Holly:

Apologies for the sexist remark earlier.

I meant to say that along with good advice on your hardware problem she will guide you in the ways of love.

Don't kid yourself McRhea, the lady holds her own very well in the macho-ridden world of digital hardware. So there!

Be careful with those cables, and follow this link: http://www.promise.com/techsupport/Faq/u66.htm You might want to scroll through all of the Q & A there and see if anything rings a bell. There are several issues having to do with "Power Management" or "ACPI", see if anything there points to any symptoms you are suffering.

Interested in your situation too RAB. Keep us posted. Once again lurking and learning...

The beat goes on.............

[This message has been edited by Bixler (edited 27 November 1999).]

[McRhea]

Man it's been a long time! Ok guys, I just got the 40-pin IDE cable... i've printed Jorden's instructions out... and i'm going to plug the CD and the HD into the mobo... Wish me luck!

McRhea

[Bixler]

There are several other procedures to follow at this point. Verify one thing while we wait for Jorden to wake up...Go into control panel/Add Remove Programs. Is there an add/remove option for the Promise Technology Ultra 66 controller there? If so, some files are still lurking around. Is the Promise card listed as a SCSI (or 'Other') device in your control panel/system/device manager?

Did you remove the Promise card (the physical card) from your system?

Courage--Jorden has another step or two waiting for you, so stay tuned. In the meantime, try to describe the 'hang' once again for us...is it the same as originally experienced? Has it changed in any way?

[The PIT]

Still ongoing I've got a little feeling about this one.

[McRhea]

Hey Bixler! NIce to see you again.

I've removed the Promise from the Device manager, and the Add/Remove programs. The card is out of the system... it's right next to the comp... NO WAY it's plugged in!!

I used the Find program and entered anything with a "66", "Ultra", "Ultra66", "Pu66", etc... and deleted all the files that pertained to the Promise... I rebooted... and the system appears to be ok... Uhhh.... but lets not jump to conclusions... first... tell me how to get to my configuration screen please...

About the hanging... it seems the same as before... I don't notice anything different.

Also... i'm d/ling the the new Drivers for the G400... the 5.41... Should I try to install that? And how do you remove the old drivers again? I forgot.

[Bixler]

Wait for Jorden before you try installing the new Matrox drivers. There are some uninstall procedures that must be followed before you do that...the 5.x series of drivers must be handled very carefully.

I'm not clear myself on 'Configuration Screen'--Let Jorden step you to the exact screen he's looking for. There are some log files he's probably looking for. Be patient and don't get ahead of yourself.

The Pit:

Go back a page or two and check out a post from RAB...he's been getting the same symptoms (intermittent) you may see something going on there.



[This message has been edited by Bixler (edited 01 December 1999).]

[McRhea]

Something came to me after i installed the IDE cable...

As most of you know, I'm in South Korea...
And the South Korean's use 220 volts. America uses 110 volts... In order to use my comp, I have to use a little converter...
There are 2 sizes of converters. The smaller size is just for running hairdryers, etc. And the Bigger converters can run refrigerators, microwaves, etc.

My comp was using a smaller converter all this time and it was fine... But i've got a lot of stuff hooked into it, like my speakers with my Subwoofer, my printer, My comp and my monitor. So i was wondering if my comp was not getting enough juice... it was a possibility, right? So I went a "borrowed" a bigger converter from the living room, hooked it up to my comp, and turned it on. I'm going to restart again and see what happens...

The point of this is, I wonder if the hanging problem wasn't any of the hardware, what if it was just a comp that was running on lower voltage then it was supposed to...

Bixler, you've said over and over again that the G400 is a high performance card... usually high performance requires more power right? So i'm going to reboot and see what happens... be back.

[Bixler]

You're starting to develop a logical mind. Be Careful of any changes and note them.

[McRhea]

Thanks..... but we can forget about that theory! It still hangs... ???? Why? Damned if i know! It's NOT the power... that's for sure. It hangs no matter if I restart and try the program, or turn off the computer completely and then turn it back on. The programs that cause it to hang are things like System Information... Monitor setting in the Display Proterties under the Advanced button... so that bites.... it's hanging right now.

[Bixler]

Wait for Jorden's next post. The things you are going through are all useful, and probably related to the original title of this thread Stay close, and see if you notice any changes when the system goes to sleep and wakes back up.

I'd check into that power converter thing a little more closely. A good smooth power supply is a very basic necessity. If your PS is NOT rated for electronics, you may need to look into one that is...even a heavy duty one may not be smooth enough for switching type power supplies (which is what is inside your Gateway.) Who knows?? But I'd sure check into it.

One last question...when booting, do you get any messages about your HDD running in 'compatibility mode?' or anything like that?

[This message has been edited by Bixler (edited 01 December 1999).]

[McRhea]

One last question...when booting, do you get any messages about your HDD running in 'compatibility mode?' or anything like that?

Not that I'm aware of... Want me to check?

[Bixler]

Check an edit on my last post, and give info on your power supply.

[McRhea]

What? I think it is a good smooth power.
How would i know if my PS is rated for electronics? It's run fine before, remember? I don't think the power is a problem. But just to make sure, what can i do to be ABSOLUTELY sure?