Dumb users

[The PIT]

User: I cannot access some web pages.
Me: Okay some of these web pages need username and passwords.
User: Okay which one should I use.
Me:Have you created one for the site in question. (Theres a link on the page for this)
User: No.
Me. Doh heres the link.

clunk.

[The PIT]

Another one.

1) I'm trying to open a 250mb word file it won't open.

Say no more I bet the machine has only got 128mb at most. We can open it after a period of time while it transfers itself across the network.

[Dr Mordrid]

How about those that answer a question, get a good answer then are back two weeks later asking the same thing all over again?

Dr. Mordrid

[The PIT]

Also users have now got into a habit of ringing the doorbell to the computer centre even though the door is open next to it.

Doh

[cjolley]

Originally posted by Dr Mordrid
How about those that answer a question, get a good answer then are back two weeks later asking the same thing all over again?

Dr. Mordrid

Two weeks?
Lucky stiff.
chuck

[The PIT]

Originally posted by Dr Mordrid
How about those that answer a question, get a good answer then are back two weeks later asking the same thing all over again?

Dr. Mordrid

We just ignore those.

No we see the name come up and brace ourselfs for dumb user.

[Kooldino]

Originally posted by The PIT
Also users have now got into a habit of ringing the doorbell to the computer centre even though the door is open next to it.

Doh

Do they ring the doorbell just as a courteousy and then walk in? Or do you have to "answer the door"?

Personally, I knock before entering a coworker's cubicle...and I appreciate the same in return.

[The PIT]

Sometimes they find the door sometimes we have to go out to them sometime the user is co confused they walk off down the ramp.
Makes you wonder what they're taking a degree in.

[Jammrock]

At least you haven't been fixing SQL Slammer viruses and Xerox printer drivers that are so poorly written that they are causing Office applications to crash just by opening them if the Xerox printer is set as default.

Jammrock

[The PIT]

Originally posted by Jammrock
At least you haven't been fixing SQL Slammer viruses and Xerox printer drivers that are so poorly written that they are causing Office applications to crash just by opening them if the Xerox printer is set as default.

Jammrock

No I leave that for someone else. We did loose a lot of time over code red if I remember correctly. I think about three working days with all the people involved. I spent one morning trying locate servers that had been registered to one user but then passed on and they hadn't bothered to tell anyone. Or appointed admins that hadn't been told they were admins.

[Byock]

Man I am glad I don't use SQL!

How about this guy, calls me every week, and asks the same question.

I can't get into my email. Go to this web address *gives link*

Ok.

Next week, "I can't get into my email."

[Ajax]

"My keyboard is broken, it only types in capital letters..."
"Is your Caps Lock on?"
"Wow, you fixed it!"

[High_Jumbllama]

Computer Teacher - They keyboard is not working.

Tech - *Walks over to computer and looks behind to find the connector has come loose and reconnects the keyboard. Couldn't you have checked the back of the computer and plugged it in yourself?

Computer Teacher - That's not my job.



Same Teacher and Tech:

Computer Teacher - The headphones are not working.

Tech - *Confused as they were working the previous day checks the back of the machine to find that they were plugged in wrong. Did you unplug them?

Computer Teacher - They weren't working. So I tried to fix them.

Tech - All you had to do was turn the volume up.

My thoughts:
Didn't this teacher say fixing things was not her job anyway?

[BuddMan]

I get this a lot:

Me: What kind of internet connection do you have? Is it a dial-up connection?
Dumbass: I'm not sure, but the computer dials out to a number when I try to connect.

[The PIT]

Helpdesk:Are you sure you're using Broadband??
Dumb User: I don't know it's a black box XXXX company supplied.
Helpdesk: Well you need to contact XXXX company to see what they provided you with.
After much toing and throwing the Dumb User suddenly says "she gets no dial tone"